Custom Query (1542 matches)

Hi,

We are trying to read on Windows 2012 R2 all smart values from PERC 5/i and PERC 6 controllers, but no any success, we trying access all SAS/SATA3 HDD temperature sensors without luck too, normally all drives when putting to PC no any issues to read with any tools and like Crystal Disk Info, but why we can't see from controller and with your smart tools too any idea how to solve that?

Also strangest thing we tried all available online tools to read smart status from HDD like temperatures from that type controllers and only we we found "hdd sentinel" can read SMART status and temperatures without any issues ​https://www.hdsentinel.com/.

But we want to use your smart monitor tools. Maybe we use wrong commands or that smartctl has missed some algorithms.

We tried 6.5 version.

C:\Program Files\smartmontools>smartctl --scan
/dev/sda -d scsi # /dev/sda, SCSI device
/dev/sdb -d scsi # /dev/sdb, SCSI device

C:\Program Files\smartmontools>smartctl -a /dev/sda
smartctl 6.5 2016-05-07 r4318 [x86_64-w64-mingw32-2012r2] (sf-6.5-1)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               DELL
Product:              PERC 5/i
Revision:             1.03
User Capacity:        999,653,638,144 bytes [999 GB]
Logical block size:   512 bytes
Logical Unit id:      0x600188b0393be8001eab3c399d8cf3cd
Serial number:        00cdf38c9d393cab1e00e83b39b08801
Device type:          disk
Local Time is:        Fri Jul 07 17:17:06 2017 FLEDT
SMART support is:     Unavailable - device lacks SMART capability.

=== START OF READ SMART DATA SECTION ===
Current Drive Temperature:     0 C
Drive Trip Temperature:        0 C

Error Counter logging not supported

Device does not support Self Test logging

C:\Program Files\smartmontools>smartctl --smart=on /dev/sda
smartctl 6.5 2016-05-07 r4318 [x86_64-w64-mingw32-2012r2] (sf-6.5-1)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
unable to fetch IEC (SMART) mode page [unsupported field in scsi command]
A mandatory SMART command failed: exiting. To continue, add one or more '-T per
issive' options.

Hi;

Running smartmontools 6.6 r4594 under Windows 10, I receive the following error when I try to access my Samsung 960 Pro 512 GB NVMe drive:

smartctl -a /dev/sdf

smartctl 6.6 2017-11-05 r4594 [x86_64-w64-mingw32-w10-1709] (sf-6.6-1) Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

Read NVMe Identify Controller failed: IOCTL_STORAGE_QUERY_PROPERTY(NVMe) failed, Error=1117

I was under the impression from the 6.6 release notes that the built-in Windows NVMe 10 driver (stornvme.sys) would work.

Am I missing something? Do I need to add an additional driver or use a different command line option?

Getting SMART from the other (SATA attached) drives seems to work o.k.

Thanks.

-d sat,12 doesn't help, -d usbjmicron,0 either.

smartctl default output:

smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.4.0-109-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/sdg: Unknown USB bridge [0x152d:0x0562 (0x106)]
Please specify device type with the -d option.

smartctl -d sat output:

smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.4.0-109-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate IronWolf
Device Model:     ST8000VN0022-2EL112
Serial Number:    XXXXXXXX
Firmware Version: 02101060
User Capacity:    8,001,563,222,016 bytes [8.00 TB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA/ATAPI-7 (minor revision not indicated)
Local Time is:    Tue Jan 16 15:24:06 2018 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x00)         Offline data collection not supported.
SMART capabilities:            (0x0000) Automatic saving of SMART data                                  is not implemented.
Error logging capability:        (0x00) Error logging NOT supported.
                                        No General Purpose Logging support.

SMART Error Log not supported

SMART Self-test Log not supported

Selective Self-tests/Logging not supported

lsusb -v output:

Bus 004 Device 002: ID 152d:0562 JMicron Technology Corp. / JMicron USA Technology Corp.
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               3.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0         9
  idVendor           0x152d JMicron Technology Corp. / JMicron USA Technology Corp.
  idProduct          0x0562
  bcdDevice            1.06
  iManufacturer           1 JMicron
  iProduct                2 JMS56x Series
  iSerial                 5 RANDOM__04AD244B74CD
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength          121
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          4 USB Mass Storage
    bmAttributes         0xc0
      Self Powered
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk-Only
      iInterface              6 MSC Bulk-Only Transfer
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst              15
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst              15
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       1
      bNumEndpoints           4
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     98
      iInterface             10 MSC BOT/UAS Transfer
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst               0
        Command pipe (0x01)
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst               0
        MaxStreams             32
        Status pipe (0x02)
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst              15
        MaxStreams             32
        Data-in pipe (0x03)
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x04  EP 4 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst              15
        MaxStreams             32
        Data-out pipe (0x04)
Binary Object Store Descriptor:
  bLength                 5
  bDescriptorType        15
  wTotalLength           22
  bNumDeviceCaps          2
  USB 2.0 Extension Device Capability:
    bLength                 7
    bDescriptorType        16
    bDevCapabilityType      2
    bmAttributes   0x00000f0e
      Link Power Management (LPM) Supported
  SuperSpeed USB Device Capability:
    bLength                10
    bDescriptorType        16
    bDevCapabilityType      3
    bmAttributes         0x00
    wSpeedsSupported   0x000e
      Device can operate at Full Speed (12Mbps)
      Device can operate at High Speed (480Mbps)
      Device can operate at SuperSpeed (5Gbps)
    bFunctionalitySupport   1
      Lowest fully-functional device speed is Full Speed (12Mbps)
    bU1DevExitLat          10 micro seconds
    bU2DevExitLat          32 micro seconds
Device Status:     0x000d
  Self Powered
  U1 Enabled
  U2 Enabled

Thank you!