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Ticket Resolution Summary Owner Reporter
#800 wontfix "can't get bus number" issue with MegaRAID on ESXi Simone Giordano
Description

There is an issue using smartctl on ESXi to monitor disks behind the RAID. Example:

smartctl -a /dev/disks/naa.6c81f660d2aeab001fd4153f9ba416c5 -d sat+megaraid,12

Smartctl open device: /dev/disks/naa.6c81f660d2aeab001fd4153f9ba416c5 [megaraid_disk_12] [SAT] failed: can't get bus number

I've compiled a static version of smartctl from updated sources (6.6 r4384) and the issue still exists. Because ESXi is different than a normal Linux distribution, I've tried to patch os_linux.cpp forcing linux_megaraid_device::open to use the right device:

  if ((m_fd = ::open("/dev/megaraid_sas_ioctl", O_RDWR)) >= 0) {
    m_hba = 1;  // ?
    pt_cmd = &linux_megaraid_device::megasas_cmd;
    set_fd(m_fd);
    return true; 
  }

After this patch, the device is opened but I get "INQUIRY FAILED"

On ESXi the MegaCli utility works right, so I think there are no issues with driver or ioctl support.

I can do any test that you want or apply a particular patch.

It's important for monitor disks behind RAID because the SMART indicators reported by controller are very poor.

Thank you. Simone

#836 wontfix SanDisk SDSSDP064G: Bogus Power_On_Hours raw value hreindl
Description

that device seems to be very special

Power_On_Hours 80 Filesystem created: Mon Jun 15 19:21:03 2015

smartmontools-6.2-7.el7.x86_64

i doubt the 80 hours because it's acting as router since it was installed and is 365/24 on :-)

Status /dev/sda:

smartctl 6.2 2013-07-26 r3841 [x86_64-linux-3.10.0-514.16.1.el7.x86_64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     SanDisk based SSDs
Device Model:     SanDisk SDSSDP064G
Serial Number:    151799401378
LU WWN Device Id: 5 001b44 e638807a2
Firmware Version: 3.2.0
User Capacity:    63.023.063.040 bytes [63,0 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 T13/2015-D revision 3
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Fri Apr 21 13:06:01 2017 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  5 Reallocated_Sector_Ct   0x0002   100   100   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0002   100   100   000    Old_age   Always       -       80
 12 Power_Cycle_Count       0x0002   100   100   000    Old_age   Always       -       32
165 Total_Write/Erase_Count 0x0002   100   100   000    Old_age   Always       -       6104
171 Program_Fail_Count      0x0002   100   100   000    Old_age   Always       -       0
172 Erase_Fail_Count        0x0002   100   100   000    Old_age   Always       -       0
173 Avg_Write/Erase_Count   0x0002   100   100   000    Old_age   Always       -       1
174 Unexpect_Power_Loss_Ct  0x0002   100   100   000    Old_age   Always       -       20
187 Reported_Uncorrect      0x0002   100   100   000    Old_age   Always       -       0
194 Temperature_Celsius     0x0022   079   021   000    Old_age   Always       -       21 (Min/Max 12/52)
230 Perc_Write/Erase_Count  0x0002   100   100   000    Old_age   Always       -       3
232 Perc_Avail_Resrvd_Space 0x0003   100   100   005    Pre-fail  Always       -       0
234 Perc_Write/Erase_Ct_BC  0x0002   100   100   000    Old_age   Always       -       5
241 Total_LBAs_Written      0x0002   100   100   000    Old_age   Always       -       224260420
242 Total_LBAs_Read         0x0002   100   100   000    Old_age   Always       -       56361752

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%        80         -
# 2  Short offline       Completed without error       00%        80         -
# 3  Short offline       Completed without error       00%        80         -
# 4  Short offline       Completed without error       00%        80         -
# 5  Short offline       Completed without error       00%        80         -
# 6  Short offline       Completed without error       00%        80         -
# 7  Extended offline    Completed without error       00%        80         -
# 8  Short offline       Completed without error       00%        80         -
# 9  Short offline       Completed without error       00%        79         -
#10  Short offline       Completed without error       00%        79         -
#11  Short offline       Completed without error       00%        79         -
#12  Short offline       Completed without error       00%        79         -
#13  Short offline       Completed without error       00%        79         -
#14  Short offline       Completed without error       00%        79         -
#15  Extended offline    Completed without error       00%        79         -
#16  Short offline       Completed without error       00%        78         -
#17  Short offline       Completed without error       00%        78         -
#18  Short offline       Completed without error       00%        78         -
#19  Short offline       Completed without error       00%        78         -
#20  Short offline       Completed without error       00%        78         -
#21  Short offline       Completed without error       00%        78         -
#856 wontfix PERC 5/i and PERC 6 HDD SMART reading Demo1
Description

Hi,

We are trying to read on Windows 2012 R2 all smart values from PERC 5/i and PERC 6 controllers, but no any success, we trying access all SAS/SATA3 HDD temperature sensors without luck too, normally all drives when putting to PC no any issues to read with any tools and like Crystal Disk Info, but why we can't see from controller and with your smart tools too any idea how to solve that?

Also strangest thing we tried all available online tools to read smart status from HDD like temperatures from that type controllers and only we we found "hdd sentinel" can read SMART status and temperatures without any issues https://www.hdsentinel.com/.

But we want to use your smart monitor tools. Maybe we use wrong commands or that smartctl has missed some algorithms.

We tried 6.5 version.

C:\Program Files\smartmontools>smartctl --scan
/dev/sda -d scsi # /dev/sda, SCSI device
/dev/sdb -d scsi # /dev/sdb, SCSI device

C:\Program Files\smartmontools>smartctl -a /dev/sda
smartctl 6.5 2016-05-07 r4318 [x86_64-w64-mingw32-2012r2] (sf-6.5-1)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               DELL
Product:              PERC 5/i
Revision:             1.03
User Capacity:        999,653,638,144 bytes [999 GB]
Logical block size:   512 bytes
Logical Unit id:      0x600188b0393be8001eab3c399d8cf3cd
Serial number:        00cdf38c9d393cab1e00e83b39b08801
Device type:          disk
Local Time is:        Fri Jul 07 17:17:06 2017 FLEDT
SMART support is:     Unavailable - device lacks SMART capability.

=== START OF READ SMART DATA SECTION ===
Current Drive Temperature:     0 C
Drive Trip Temperature:        0 C

Error Counter logging not supported

Device does not support Self Test logging

C:\Program Files\smartmontools>smartctl --smart=on /dev/sda
smartctl 6.5 2016-05-07 r4318 [x86_64-w64-mingw32-2012r2] (sf-6.5-1)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
unable to fetch IEC (SMART) mode page [unsupported field in scsi command]
A mandatory SMART command failed: exiting. To continue, add one or more '-T per
issive' options.
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