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#278 wontfix Adaptec 7 series and SATA disks problem somebody szj
Description

Hi,

There is a problem with monitoring SATA disks on Adaptec 7 series. I have identical Seagate SAS drives, Corsair Force GS SSD's and WDC SATA drives connected to Adaptec 6805 and Adaptec 71605 in another machine. All is fine on the machine with the 6805. On the machine with the 71605 the SAS drives work fine, but there is a problem with SATA drives. I tested various versions of smartmontools available in Debian and it's always the same. Smartd refuses to monitor the drives, claiming it can't enable SMART:

smartd[17562]: Device: /dev/sg7 [SAT], opened
smartd[17562]: Device: /dev/sg7 [SAT], WDC WD4000FYYZ-01UL1B0, S/N:WD-WCC130248974, WWN:5-0014ee-25d6165c4, FW:01.01K01, 4.00 TB
smartd[17562]: Device: /dev/sg7 [SAT], found in smartd database: Western Digital RE4 (SATA 6Gb/s)
smartd[17562]: Device: /dev/sg7 [SAT], could not enable SMART capability.

When treated with "smartctl -d sat -a /dev/sg7" it looks pretty normal though:

smartctl 6.2 2013-04-20 r3812 [x86_64-linux-3.2.46-1-amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital RE4 (SATA 6Gb/s)
Device Model:     WDC WD4000FYYZ-01UL1B0
Serial Number:    WD-WCC130248974
LU WWN Device Id: 5 0014ee 25d6165c4
Firmware Version: 01.01K01
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    7200 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Thu Jun 13 19:05:14 2013 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (49020) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 530) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x70bd) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   175   175   021    Pre-fail  Always       -       10225
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       9
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       663
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       9
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       8
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       0
194 Temperature_Celsius     0x0022   114   109   000    Old_age   Always       -       38
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%       437         -
# 2  Short offline       Completed without error       00%       429         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Please note the test results above - displayed as usal. You cannot however launch the tests with "smartctl -d sat -t long /dev/sg7" - smartctl complains about some badly formed scsi parameters:

smartctl 6.2 2013-04-20 r3812 [x86_64-linux-3.2.46-1-amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION ===
Sending command: "Execute SMART Extended self-test routine immediately in off-line mode".
Command "Execute SMART Extended self-test routine immediately in off-line mode" failed: scsi error badly formed scsi parameters

What't more interesting, you can launch the test pretending the disk is SCSI (!?) with "smartctl -d scsi -t long /dev/sg7":

smartctl 6.2 2013-04-20 r3812 [x86_64-linux-3.2.46-1-amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

Extended Background Self Test has begun
Please wait 1092 minutes for test to complete.
Estimated completion time: Fri Jun 14 13:21:12 2013

Use smartctl -X to abort test

The test indeed takes place, and you can see the result later on with "smartctl -d sat -a /dev/sg7" (please note "-d sat", not "-d scsi" used to launch the test). Don't think you can check the test result with "smartctl -d scsi -a /dev/sg7" (still "-d scsi" is a must to launch the test) - the command will only display:

smartctl 6.2 2013-04-20 r3812 [x86_64-linux-3.2.46-1-amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

User Capacity:        4,000,787,030,016 bytes [4.00 TB]
Logical block size:   512 bytes
Rotation Rate:        7200 rpm
Logical Unit id:      0x50014ee25d6165c4
Serial number:        WD-WCC130248974
Device type:          disk
Local Time is:        Thu Jun 13 19:13:35 2013 CEST
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Disabled or Not Supported

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK
Current Drive Temperature:     39 C

Error Counter logging not supported

Device does not support Self Test logging

I even made a small patch to smartd so that it ignores "could not enable SMART capability" condition and it seems to monitor some attributes for those SATA drives. But unfortunately it will not support scheduling SMART tests for SATA drives.

It is also strange that to manually schedule SMART tests you need to pretend the SATA disks are SCSI and later on query them with smartctl back as regular SATA disks.

#285 wontfix unsupported highpoint rocketraid 3520 somebody grimlokason
Description

Hello,

smartctl seem to don't recognize my controler :

abyss raspi # smartctl -a -d hpt,1/1/1 /dev/sda
smartctl 6.1 2013-03-16 r3800 [x86_64-linux-3.6.6-gentoo] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: Invalid argument

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.


In doubt, i've tryed with various combination for the hpt,L/M/N without succes.

Some other information :

abyss raspi # smartctl -a /dev/sda
smartctl 6.1 2013-03-16 r3800 [x86_64-linux-3.6.6-gentoo] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               HPT
Product:              VD0-0
Revision:             4.00
User Capacity:        9 001 513 254 912 bytes [9,00 TB]
Logical block size:   4096 bytes
Logical Unit id:      0x00193c0000000000
Serial number:
Device type:          disk
Local Time is:        Wed Jul  3 21:24:55 2013 CEST
SMART support is:     Unavailable - device lacks SMART capability.

=== START OF READ SMART DATA SECTION ===

Error Counter logging not supported

When i used the htp's cli tool i can get smart information :

HighPoint CLI>query devices 1/1
Mode Number:        WDC WD30EFRX-68AX9N0
Serial Number:           WD-WMC1T0854995
Firmware Version:   80.00A80
Capacity(GB):   3000.50             TotalFree(GB):  0
Status:         RAID                Flag:           NORMAL
Read Ahead:     enabled             Write Cache:    enabled
TCQ:            --                  NCQ:            enabled
-------------------------------------------------------------------------------
                                S.M.A.R.T Attributes
Status: S.M.A.R.T OK.
ID  Name                           Threshold  Value      Worst      Status
-------------------------------------------------------------------------------
1   Raw Read Error Rate            51         200        200        OK
3   Spin Up Time                   21         180        172        OK
4   Start Stop Count               0          100        100        OK
5   Reallocated Sector Ct          140        200        200        OK
7   Seek Error Rate                0          200        200        OK
9   Power On Hours                 0          93         93         OK
A   Spin Retry Count               0          100        100        OK
B   Calibration Retry Count        0          100        100        OK
C   Power Cycle Count              0          100        100        OK
C0  Power-Off Retract Count        0          200        200        OK
C1  Emergency Retract Cycle Ct     0          200        200        OK
C2  Temperature Celsius            0          125        98         OK
C4  Reallocated Event Count        0          200        200        OK
C5  Current Pending Sector         0          200        200        OK
C6  Offline Uncorrectable          0          100        253        OK
C7  UDMA CRC Error Count           0          200        200        OK
C8  Multi Zone Error Rate          0          100        253        OK
-------------------------------------------------------------------------------

Can someone help me to get this controler supported ?

Regards

#286 wontfix 48-bit ATA commands not supported on OS X somebody cmurf
Description

When running smartctl -x /dev/disk0, I get the following messages: SMART WRITE LOG does not return COUNT and LBA_LOW register SCT (Get) Error Recovery Control command failed

Device Statistics (GP Log 0x04) not supported

ATA_READ_LOG_EXT (addr=0x11:0x00, page=0, n=1) failed: 48-bit ATA commands not implemented Read SATA Phy Event Counters failed

Regression: This problem doesn't occur on the same hardware, with the same version of smartmontools, on linux.

Notes: https://lists.macosforge.org/pipermail/macports-users/2013-February/031771.html

There's uncertainty if this is an upstream bug in smartmontools or if this is a limitation of xnu or IOKit on OS X. I've filed a bug with Apple, Problem ID: 14368815.

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