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Ticket Resolution Summary Owner Reporter
#159 fixed Support for Verbatim Pocket Hard Drive (4KiB LLS) Christian Franke astf
Description

Using "-d usbjmicron" the device (USB ID 0x18a5:0x0227) works so far, but there are three small problems:

  1. The reported capacity is too low (it is a 250 GB drive):
    User Capacity:    137.438.952.960 bytes
    
  1. A warning is printed:
    255 Unknown_Attribute       0x000a   252   252   ---    Old_age   Always       -       0
    255 Unknown_Attribute       <== Data Page      |  WARNING: PREVIOUS ATTRIBUTE HAS TWO
    254 Free_Fall_Sensor        <== Threshold Page |  INCONSISTENT IDENTITIES IN THE DATA
    
  1. The device works with "-d usbjmicron,x" too, but then an error is reported:
    General Purpose Logging (GPL) feature set supported
    ATA_READ_LOG_EXT (addr=0x00:0x00, page=0, n=1) failed: scsi error medium or hardware error (serious)
    Read GP Log Directory failed.
    

I already added the device to wiki:Supported_USB-Devices.

#162 fixed SMART Status command failed error somebody cascarras
Description

Hi, Ive installed a brand new Seagate 2TB Green drive on my unRAID server, saw the temperature for the drive for a few moments, then got a message in unMENU that drive failed SMART test. Currently running preclear cycles on this drive. Now at end of 2nd running of preclear, all normal there to this point. I ran SMART commands via Putty to see this new drive's results. Got the following response: SMART Status command failed. Is this new drive defective, or is smartmontools not working well w this particular drive? Text file of Telnet screen readout attached. thanks, Ramon

#165 fixed Cannot re-enable SMART on 3ware controller under Windows Christian Franke alex-sh
Description

Hello,

I encountered this error when testing 3ware support under Windows (XP 32 bit and win7 64bit).

Suppose the drive behind the controller is /dev/sdd,2. Running "smartctl -s on (or off) on /dev/sdd,2" works. However, running "smartctl -s off /dev/sdd" says "Disable failed: Input/output error". After this, the SMART data is accessible neither on "/dev/sdd,2", nor "/dev/sdd". Trying to re-enable it says "Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)". The 3ware web interface also says that it cannot access SMART data on the drive. Only a reboot seems to help.

smartmontools: smartmontools-5.41-0-20110204-r3253.win32-setup.exe. Windows: observed under winxp (32-bit) and win7 (64-bit). Controller: 3ware 9690SA-4I4E, 1 drive attached to port 2.

This is the full log of my commands under winxp:

C:\>smartctl --scan-open
/dev/sda -d ata [ATA] (opened)
/dev/sdb -d ata [ATA] (opened)
/dev/sdc -d ata [ATA] (opened)
/dev/sdd,2 -d ata [ATA] (opened)

C:\>smartctl -s off /dev/sdd,2
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Disabled. Use option -s with argument 'on' to enable it.

C:\>smartctl -s on /dev/sdd,2
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Enabled.


C:\>smartctl -s off /dev/sdd,2
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Disabled. Use option -s with argument 'on' to enable it.

C:\>smartctl -s off /dev/sdd
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
Error SMART Disable failed: Input/output error
Smartctl: SMART Disable Failed.

A mandatory SMART command failed: exiting. To continue, add one or more '-T perm
issive' options.

C:\>smartctl -s on /dev/sdd,2
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)

A mandatory SMART command failed: exiting. To continue, add one or more '-T perm
issive' options.

C:\>smartctl -i /dev/sdd
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)

A mandatory SMART command failed: exiting. To continue, add one or more '-T perm
issive' options.

C:\>smartctl -i /dev/sdd,2
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)

A mandatory SMART command failed: exiting. To continue, add one or more '-T perm
issive' options.

Thanks, Alexander

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