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Ticket Resolution Summary Owner Reporter
#744 fixed New variant of Sandisk Ultra II Christian Franke Shinjo Park
Description

Newer Sandisk Ultra II drives are using new identification and therefore smartmontools is not able to correctly detect the drive.

Here is the output of my Sandisk Ultra II 960GB:

$ sudo smartctl -x /dev/sda
smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.7.4-040704-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     SanDisk Ultra II 960GB
Serial Number:    160965442183
LU WWN Device Id: 5 001b44 4a495cf0c
Firmware Version: X41100RL
User Capacity:    960,197,124,096 bytes [960 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2 T13/2015-D revision 3
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Fri Sep 23 22:15:39 2016 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM level is:     254 (maximum performance)
Rd look-ahead is: Enabled
Write cache is:   Enabled
ATA Security is:  Disabled, frozen [SEC2]
Wt Cache Reorder: Unavailable

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever 
                                        been run.
Total time to complete Offline 
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x11) SMART execute Offline immediate.
                                        No Auto Offline data collection support.
                                        Suspend Offline collection upon new
                                        command.
                                        No Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        No Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine 
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        (  10) minutes.

SMART Attributes Data Structure revision number: 4
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  5 Reallocated_Sector_Ct   -O--CK   100   100   ---    -    0
  9 Power_On_Hours          -O--CK   100   100   ---    -    1041
 12 Power_Cycle_Count       -O--CK   100   100   ---    -    257
165 Unknown_Attribute       -O--CK   100   100   ---    -    4849710
166 Unknown_Attribute       -O--CK   100   100   ---    -    0
167 Unknown_Attribute       -O--CK   100   100   ---    -    69
168 Unknown_Attribute       -O--CK   100   100   ---    -    1
169 Unknown_Attribute       -O--CK   100   100   ---    -    1261
170 Unknown_Attribute       -O--CK   100   100   ---    -    0
171 Unknown_Attribute       -O--CK   100   100   ---    -    0
172 Unknown_Attribute       -O--CK   100   100   ---    -    0
173 Unknown_Attribute       -O--CK   100   100   ---    -    0
174 Unknown_Attribute       -O--CK   100   100   ---    -    15
184 End-to-End_Error        -O--CK   100   100   ---    -    0
187 Reported_Uncorrect      -O--CK   100   100   ---    -    0
188 Command_Timeout         -O--CK   100   100   ---    -    0
194 Temperature_Celsius     -O---K   065   045   ---    -    35 (Min/Max 23/45)
199 UDMA_CRC_Error_Count    -O--CK   100   100   ---    -    0
230 Unknown_SSD_Attribute   -O--CK   100   100   ---    -    55834574861
232 Available_Reservd_Space PO--CK   100   100   004    -    100
233 Media_Wearout_Indicator -O--CK   100   100   ---    -    868
234 Unknown_Attribute       -O--CK   100   100   ---    -    963
241 Total_LBAs_Written      ----CK   253   253   ---    -    923
242 Total_LBAs_Read         ----CK   253   253   ---    -    357
244 Unknown_Attribute       -O--CK   000   100   ---    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      2  Comprehensive SMART error log
0x03       GPL     R/O      1  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x10       GPL     R/O      1  SATA NCQ Queued Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xde       GPL     VS       8  Device vendor specific log

SMART Extended Comprehensive Error Log Version: 1 (1 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      1018         -
# 2  Short offline       Completed without error       00%       987         -
# 3  Short offline       Aborted by host               00%       766         -

Selective Self-tests/Logging not supported

SCT Commands not supported

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 1) ==
0x01  0x008  4             257  ---  Lifetime Power-On Resets
0x01  0x018  6      4538994804  ---  Logical Sectors Written
0x01  0x020  6         1528255  ---  Number of Write Commands
0x01  0x028  6       124120818  ---  Logical Sectors Read
0x01  0x030  6          494385  ---  Number of Read Commands
0x07  =====  =               =  ===  == Solid State Device Statistics (rev 1) ==
0x07  0x008  1               0  ---  Percentage Used Endurance Indicator
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  4            0  Command failed due to ICRC error
0x0002  4            0  R_ERR response for data FIS
0x0005  4            0  R_ERR response for non-data FIS
0x000a  4            3  Device-to-host register FISes sent due to a COMRESET

It looks like newer revision of Ultra II drives are just using "SanDisk Ultra II (120|240|480|960)GB" for their identification: see the line 209 of ​http://pastebin.com/uqF61Bgq and ​https://bugs.freedesktop.org/attachment.cgi?id=125721

#745 fixed Add Samsung PM871a Christian Franke spacedust
Description

It's not in our database. It's a successor to the PM871.

smartctl 6.6 2016-09-25 r4345 [x86_64-linux-3.10.0-327.36.1.el7.x86_64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     SAMSUNG MZ7LN256HMJP-00000
Serial Number:    S2MJNX0H403606
LU WWN Device Id: 5 002538 d40cd8db4
Firmware Version: MAV0100Q
User Capacity:    256,060,514,304 bytes [256 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4c
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Mon Sep 26 23:28:59 2016 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x53) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        No Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 133) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  9 Power_On_Hours          0x0032   099   099   000    Old_age   Always       -       1450
 12 Power_Cycle_Count       0x0032   099   099   000    Old_age   Always       -       3
170 Unknown_Attribute       0x0032   100   100   010    Old_age   Always       -       0
171 Unknown_Attribute       0x0032   100   100   010    Old_age   Always       -       0
172 Unknown_Attribute       0x0032   100   100   010    Old_age   Always       -       0
173 Unknown_Attribute       0x0033   099   099   005    Pre-fail  Always       -       1
174 Unknown_Attribute       0x0032   099   099   000    Old_age   Always       -       1
178 Used_Rsvd_Blk_Cnt_Chip  0x0013   100   100   010    Pre-fail  Always       -       0
180 Unused_Rsvd_Blk_Cnt_Tot 0x0013   100   100   010    Pre-fail  Always       -       820
184 End-to-End_Error        0x0033   100   100   097    Pre-fail  Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
194 Temperature_Celsius     0x0032   065   064   000    Old_age   Always       -       35
199 UDMA_CRC_Error_Count    0x003e   100   100   000    Old_age   Always       -       0
233 Media_Wearout_Indicator 0x0013   099   099   000    Pre-fail  Always       -       16763233
241 Total_LBAs_Written      0x0032   099   099   000    Old_age   Always       -       355
242 Total_LBAs_Read         0x0032   099   099   000    Old_age   Always       -       3
249 Unknown_Attribute       0x0032   099   099   000    Old_age   Always       -       355

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%         3         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
  255        0    65535  Read_scanning was never started
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
#746 fixed Invalid SMART STATUS output values on FreeNAS Michał Fita
Description

I have SanDisk SSD drive from Plus series connected in my FreeNAS box. That's what I'm getting from smartctl for it:

freenas# smartctl -a /dev/ada0
smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     SandForce Driven SSDs
Device Model:     SanDisk SDSSDA120G
Serial Number:    160696404971
LU WWN Device Id: 5 001b44 4a46cb55b
Firmware Version: U21010RL
User Capacity:    120,034,123,776 bytes [120 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 T13/2015-D revision 3
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Wed Oct  5 20:34:04 2016 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
Error SMART Status command failed
Please get assistance from
http://www.smartmontools.org/
Register values returned from SMART Status command are:
CMD=0xb0
FR =0xda
NS =0xffff
SC =0xff
CL =0xff
CH =0xff
RETURN =0x0000
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
No failed Attributes found.

General SMART Values:
Offline data collection status:  (0x02) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x71) SMART execute Offline immediate.
                                        No Auto Offline data collection support.
                                        Suspend Offline collection upon new
                                        command.
                                        No Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0002) Does not save SMART data before
                                        entering power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        (  10) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_                                                                               FAILED RAW_VALUE
  5 Retired_Block_Count     0x0032   100   100   000    Old_age   Always       -                                                                                      0
  9 Power_On_Hours_and_Msec 0x0032   179   100   000    Old_age   Always       -                                                                                      1203h+00m+00.000s
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -                                                                                      10
166 Unknown_Attribute       0x0032   100   100   000    Old_age   Always       -                                                                                      1
167 Unknown_Attribute       0x0032   100   100   000    Old_age   Always       -                                                                                      0
168 Unknown_Attribute       0x0032   100   100   000    Old_age   Always       -                                                                                      2
169 Unknown_Attribute       0x0032   100   100   000    Old_age   Always       -                                                                                      27
170 Reserve_Block_Count     0x0032   100   100   000    Old_age   Always       -                                                                                      0
171 Program_Fail_Count      0x0032   100   100   000    Old_age   Always       -                                                                                      0
172 Erase_Fail_Count        0x0032   100   100   000    Old_age   Always       -                                                                                      0
173 Unknown_SandForce_Attr  0x0032   100   100   ---    Old_age   Always       -                                                                                      0
174 Unexpect_Power_Loss_Ct  0x0032   100   100   000    Old_age   Always       -                                                                                      3
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -                                                                                      0
194 Temperature_Celsius     0x0022   067   100   000    Old_age   Always       -                                                                                      33 (Min/Max 0/51)
199 SATA_CRC_Error_Count    0x0032   100   100   000    Old_age   Always       -                                                                                      0
230 Life_Curve_Status       0x0032   100   100   000    Old_age   Always       -                                                                                      0
232 Available_Reservd_Space 0x0033   100   100   004    Pre-fail  Always       -                                                                                      100
233 SandForce_Internal      0x0032   100   100   000    Old_age   Always       -                                                                                      125
241 Lifetime_Writes_GiB     0x0030   253   253   000    Old_age   Offline      -                                                                                      110
242 Lifetime_Reads_GiB      0x0030   253   253   000    Old_age   Offline      -                                                                                      0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA                                                                               _of_first_error
# 1  Short offline       Completed without error       00%       173         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

freenas# smartctl --version
smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

smartctl comes with ABSOLUTELY NO WARRANTY. This is free
software, and you are welcome to redistribute it under
the terms of the GNU General Public License; either
version 2, or (at your option) any later version.
See http://www.gnu.org for further details.

smartmontools release 6.5 dated 2016-05-07 at 11:17:46 UTC
smartmontools SVN rev 4318 dated 2016-05-07 at 11:18:20
smartmontools build host: amd64-portbld-freebsd10.3
smartmontools build with: C++98, GCC 4.2.1 Compatible FreeBSD Clang 3.4.1 (tags/RELEASE_34/dot1-final 208032)
smartmontools configure arguments: '--disable-dependency-tracking' '--enable-sample' '--with-initscriptdir=/usr/local/etc/rc.d' '--prefix=/usr/local' '--localstatedir=/var' '--mandir=/usr/local/man' '--infodir=/usr/local/info/' '--build=amd64-portbld-freebsd10.3' 'build_alias=amd64-portbld-freebsd10.3' 'CXX=c++' 'CXXFLAGS=-O2 -pipe -fstack-protector -fno-strict-aliasing ' 'LDFLAGS= -fstack-protector' 'LIBS=' 'CPPFLAGS=' 'CC=cc' 'CFLAGS=-O2 -pipe  -fstack-protector -fno-strict-aliasing'

The problematic part of the report above is:

Register values returned from SMART Status command are:
CMD=0xb0
FR =0xda
NS =0xffff
SC =0xff
CL =0xff
CH =0xff
RETURN =0x0000

Samsung says they don't see any problem with the drive. Their own SMART checker doesn't reports any problem either. It has to be something with how the drive reacts to the sequence of commands.

The drive is connected to the motherboard through the SATA extension card Lycom PE-115 SATA 3 2 Port 6Gbps Low Profile PCI-e 2.0 Host Adapter... can this be related as I've seen problem with this brand related to USB things?

This text:

SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.

causes my FreeNAS installation to panic and spam me with tons of alarms every day. I'd like to see it solved.

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