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Ticket Resolution Summary Owner Reporter
#1033 fixed Update of drive db for WDC WD8003FRYZ Christian Franke Christian
Description

Please add the attached data to the drive db.

Western Digital / WD Gold / WD8003FRYZ https://www.wdc.com/en-us/products/internal-storage/wd-gold-enterprise-class-hard-drive.html#WD8003FRYZ

The drive is connected via external USB case ​Thermaltake BlacX5G ( http://www.thermaltake.de/products-model.aspx?id=C_00001642 ); see also ID 0x152d:0x2567 on https://www.smartmontools.org/wiki/Supported_USB-Devices

#163 duplicate Error happened when run smartctl -a /dev/sdb command somebody smartman123
Description
  1. Connect one SATA disk to LSI SAS to SATA bridge.
  2. Run command smartctl -a /dev/sdb.
  3. Error happened as below,

START OF READ SMART DATA SECTION

Error SMART Status command failed Please get assistance from http://smartmontools.sourceforge.net/ Register values returned from SMART Status command are:

ERR=...., SC=...., LL=...., LM=...., LH=...., DEV=...., STS=....

SMART overall-health self-assessment test result: PASSED Warning: This result is based on an Attribute check.

#1069 duplicate Maxtor M3 Portable 4TB smartjerome
Description

Hi.

According to https://www.smartmontools.org/ticket/875 and https://www.smartmontools.org/wiki/Supported_USB-Devices, the Maxtor M3 Portable 4TB should work using -d sat.

With mine, it doesn't. I get more info when using scsi.

# lsusb
Bus 001 Device 012: ID 0bc2:61b7 Seagate RSS LLC

# smartctl --all -d sat  /dev/sdd
[...]
Read Device Identity failed: scsi error unsupported field in scsi command
[...]

# smartctl --all -d scsi  /dev/sdd
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.17.0-0.bpo.1-amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               Seagate
Product:              M3 Portable
Revision:             9300
Compliance:           SPC-4
User Capacity:        4 000 787 029 504 bytes [4,00 TB]
Logical block size:   512 bytes
Physical block size:  4096 bytes
Logical Unit id:      0x5000000000000001
Serial number:        NM13NXX4
Device type:          disk
Local Time is:        Mon Aug 20 21:08:31 2018 CEST
SMART support is:     Available - device has SMART capability.
SMART support is:     Disabled
Temperature Warning:  Disabled or Not Supported

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK
Current Drive Temperature:     0 C
Drive Trip Temperature:        0 C

Error Counter logging not supported

Device does not support Self Test logging

I hope this helps.

In case it matters, I'm using the Debian package and I'm not sure whether it contains the patch in https://www.smartmontools.org/ticket/875 but anyway, the issue is about sat vs. scsi.

# smartctl -V
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.17.0-0.bpo.1-amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

smartctl comes with ABSOLUTELY NO WARRANTY. This is free
software, and you are welcome to redistribute it under
the terms of the GNU General Public License; either
version 2, or (at your option) any later version.
See http://www.gnu.org for further details.

smartmontools release 6.6 dated 2016-05-07 at 11:17:46 UTC
smartmontools SVN rev 4324 dated 2016-05-31 at 20:45:50
smartmontools build host: x86_64-pc-linux-gnu
smartmontools build with: C++98, GCC 5.4.0 20160609
smartmontools configure arguments: '--prefix=/usr' '--build=x86_64-linux-gnu' '--host=x86_64-linux-gnu' '--sysconfdir=/etc' '--mandir=/usr/share/man' '--with-initscriptdir=no' '--docdir=/usr/share/doc/smartmontools' '--with-savestates=/var/lib/smartmontools/smartd.' '--with-attributelog=/var/lib/smartmontools/attrlog.' '--with-exampledir=/usr/share/doc/smartmontools/examples/' '--with-drivedbdir=/var/lib/smartmontools/drivedb' '--with-systemdsystemunitdir=/lib/systemd/system' '--with-smartdscriptdir=/usr/share/smartmontools' '--with-smartdplugindir=/etc/smartmontools/smartd_warning.d' '--with-systemdenvfile=/etc/default/smartmontools' '--with-selinux' 'build_alias=x86_64-linux-gnu' 'host_alias=x86_64-linux-gnu' 'CXXFLAGS=-g -O2 -fPIE -fstack-protector-strong -Wformat -Werror=format-security -fsigned-char -Wall -O2' 'LDFLAGS=-fPIE -pie -Wl,-z,relro -Wl,-z,now' 'CPPFLAGS=-Wdate-time -D_FORTIFY_SOURCE=2' 'CFLAGS=-g -O2 -fPIE -fstack-protector-strong -Wformat -Werror=format-security -fsigned-char -Wall -O2'
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