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Ticket Resolution Summary Owner Reporter
#526 invalid 2T external WD drive right drivers here for Windows 7 mark kirk mark kirk
Description

I have a WD 2Terrabite external drive i bought about two years ago from WD through dell. it turns on with light showing it's connected.It won't connect by plugging in so I want to try downloading the drivers directly to my laptop. researching the net I found it's probably the sat bridge has failed. The disk itself does not produce ugly noise so the "needle" on the disk is probably not at fault. Contacting WD went nowhere-you find the drivers nowhere and the drive not even listed. I want to try and external driver download before I try hardware repair. I see you have listed windows 7 and some WD drives and would like to try the Monotools but unsure about the proper download page and steps partly because the drive is no longer listed.This problem and a few others make disbealieve tecs who say just plug it in the net will always have the drivers.That may be true but I cant get to them and wonder if externally it will jumpstart my drive at which point i will transfer all the info to disks (I am giving up on external drives after this i thnk as i cant afford triple drives to almost insure my data is not lost-thanks for any help and consideration ahead of time you may give or directions to proper net site or advice -thanks-

#171 fixed Kingston SSDNow V Series SSD attributes Christian Franke wintrmute
Description

Hi, Here is some info on decoding some extra attributes reported by some SSD drives.

Attribute 234 (0xEA): Average erase count, max erase count. Decoded as: byte 0-1-2 = average erase count (big endian) byte 3-4-5 = max erase count (big endian)

Attribute 235 (0xEB): Good block count, system(free) block count decoded as: byte 0-1-2 = good block count (big endian) byte 3-4 = system(free) block count.

#740 duplicate Support Dell Perc 6/i and Dell Perc H710 on Windows wingers
Description

Hi, trying to get data from Dell Perc 6/i and Dell Perc H710 - but no luck so far - below are all the commands I have tried and results:-

smartctl /dev/sda -x -d ata

smartctl 6.5 2016-05-07 r4318 [i686-w64-mingw32-2008r2(64)-sp1] (sf-6.5-1)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     DELL PERC 6/i
Serial Number:    0063e99c08f315b11200
Firmware Version: 1.22
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
Local Time is:    Mon Sep 19 21:35:51 2016 GMTDT
SMART support is: Available - device has SMART capability.
                  Enabled status cached by OS, trying SMART RETURN STATUS cmd.
SMART support is: Disabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Unavailable
Write cache is:   Unavailable
ATA Security is:  Unavailable
Wt Cache Reorder: Unavailable

SMART Disabled. Use option -s with argument 'on' to enable it.
(override with '-T permissive' option)

smartctl /dev/sda -x -d sat

smartctl 6.5 2016-05-07 r4318 [i686-w64-mingw32-2008r2(64)-sp1] (sf-6.5-1)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported scsi opcode

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

smartctl /dev/csmi0,0 -x AND smartctl /dev/csmi1,0 -x

smartctl 6.5 2016-05-07 r4318 [i686-w64-mingw32-2008r2(64)-sp1] (sf-6.5-1)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Smartctl open device: /dev/csmi0,0 failed: CSMI is not supported (Error=1)

Other information

╔══════════════════════════════╗
║     Win32_SCSIController     ║
╚══════════════════════════════╝
Name               : LSI Adapter, Ultra320 SCSI 2000 series, w/1020/1030
Name               : DELL PERC 6/i Integrated RAID Controller

╔══════════════════════════════╗
║     Win32_SCSIController     ║
╚══════════════════════════════╝
Name               : PERC H710 Adapter
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