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Ticket Resolution Summary Owner Reporter
#1699 fixed not in the drive database: Kingmax SATA SSD 240GB Christian Franke Henry
Description

Kingmax SATA SSD 240GB KE31

#960 worksforme add WD My Passport 25E2 WDC WD40NMZW-11GX6S1 Gary Rubin
Description
# smartctl -i /dev/sdb
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.9.0-4-amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/sdb: Unknown USB bridge [0x1058:0x25e2 (0x4004)]
Please specify device type with the -d option.

Use smartctl -h to get a usage summary
# smartctl -d sat -i /dev/sdb
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.9.0-4-amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD40NMZW-11GX6S1
Serial Number:    WD-WX21D47E8DAD
LU WWN Device Id: 5 0014ee 6b2735659
Firmware Version: 01.01A01
User Capacity:    4,000,753,472,000 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      2.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-3 (minor revision not indicated)
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Thu Dec 28 14:52:08 2017 MST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
#1078 duplicate smart not supported on external hdd maxtor m3 ? IRn
Description

The Maxtor M3 2,5" 4TB external HDD is listed as supported: https://www.smartmontools.org/wiki/Supported_USB-Devices

I tested:

sudo smartctl -a /dev/sdb
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/sdb: Unknown USB bridge [0x0bc2:0x61b7 (0x000)]
Please specify device type with the -d option.

Use smartctl -h to get a usage summary


sudo smartctl -d sat -a /dev/sdb
[sudo] Passwort für chuck: 
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.



sudo smartctl -d sat -T permissive -a /dev/sdb
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

=== START OF INFORMATION SECTION ===
Device Model:     [No Information Found]
Serial Number:    [No Information Found]
Firmware Version: [No Information Found]
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
Local Time is:    Mon Aug 27 20:44:01 2018 CEST
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

I need smart on my device, can it be solved?

best wishes

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