Custom Query – smartmontools

Description

smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.19.0-16-amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     RX7 240G
Firmware Version: T0910A0
User Capacity:    240,057,409,536 bytes [240 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2 T13/2015-D revision 3
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Fri May 28 09:19:11 2021 WIB
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM level is:     128 (minimum power consumption without standby)
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, frozen [SEC2]
Wt Cache Reorder: Unavailable

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x02)	Offline data collection activity
					was completed without error.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(  120) seconds.
Offline data collection
capabilities: 			 (0x11) SMART execute Offline immediate.
					No Auto Offline data collection support.
					Suspend Offline collection upon new
					command.
					No Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					No Selective Self-test supported.
SMART capabilities:            (0x0002)	Does not save SMART data before
					entering power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 (  10) minutes.

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     -O--CK   100   100   050    -    0
  5 Reallocated_Sector_Ct   -O--CK   100   100   050    -    0
  9 Power_On_Hours          -O--CK   100   100   050    -    4
 12 Power_Cycle_Count       -O--CK   100   100   050    -    26
160 Unknown_Attribute       -O--CK   100   100   050    -    0
161 Unknown_Attribute       PO--CK   100   100   050    -    100
163 Unknown_Attribute       -O--CK   100   100   050    -    12
164 Unknown_Attribute       -O--CK   100   100   050    -    330
165 Unknown_Attribute       -O--CK   100   100   050    -    1
166 Unknown_Attribute       -O--CK   100   100   050    -    0
167 Unknown_Attribute       -O--CK   100   100   050    -    0
168 Unknown_Attribute       -O--CK   100   100   050    -    7000
169 Unknown_Attribute       -O--CK   100   100   050    -    100
175 Program_Fail_Count_Chip -O--CK   100   100   050    -    0
176 Erase_Fail_Count_Chip   -O--CK   100   100   050    -    0
177 Wear_Leveling_Count     -O--CK   100   100   050    -    0
178 Used_Rsvd_Blk_Cnt_Chip  -O--CK   100   100   050    -    0
181 Program_Fail_Cnt_Total  -O--CK   100   100   050    -    0
182 Erase_Fail_Count_Total  -O--CK   100   100   050    -    0
192 Power-Off_Retract_Count -O--CK   100   100   050    -    19
194 Temperature_Celsius     -O---K   100   100   050    -    40
195 Hardware_ECC_Recovered  -O--CK   100   100   050    -    0
196 Reallocated_Event_Count -O--CK   100   100   050    -    0
197 Current_Pending_Sector  -O--CK   100   100   050    -    0
198 Offline_Uncorrectable   -O--CK   100   100   050    -    0
199 UDMA_CRC_Error_Count    -O--CK   100   100   050    -    0
232 Available_Reservd_Space -O--CK   100   100   050    -    100
241 Total_LBAs_Written      ----CK   100   100   050    -    1556
242 Total_LBAs_Read         ----CK   100   100   050    -    358
245 Unknown_Attribute       -O--CK   100   100   050    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      1  Comprehensive SMART error log
0x03       GPL     R/O      1  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xde       GPL     VS       8  Device vendor specific log

SMART Extended Comprehensive Error Log Version: 1 (1 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%         4         -

Selective Self-tests/Logging not supported

SCT Commands not supported

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 1) ==
0x01  0x008  4              26  ---  Lifetime Power-On Resets
0x01  0x010  4               4  ---  Power-on Hours
0x01  0x018  6       101991911  ---  Logical Sectors Written
0x01  0x020  6            2630  ---  Number of Write Commands
0x01  0x028  6        23516804  ---  Logical Sectors Read
0x01  0x030  6           20471  ---  Number of Read Commands
0x07  =====  =               =  ===  == Solid State Device Statistics (rev 1) ==
0x07  0x008  1               0  ---  Percentage Used Endurance Indicator
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  4            0  Command failed due to ICRC error
0x0002  4            0  R_ERR response for data FIS
0x0005  4            1  R_ERR response for non-data FIS
0x000a  4            4  Device-to-host register FISes sent due to a COMRESET

Description

Hi,

We are trying to read on Windows 2012 R2 all smart values from PERC 5/i and PERC 6 controllers, but no any success, we trying access all SAS/SATA3 HDD temperature sensors without luck too, normally all drives when putting to PC no any issues to read with any tools and like Crystal Disk Info, but why we can't see from controller and with your smart tools too any idea how to solve that?

Also strangest thing we tried all available online tools to read smart status from HDD like temperatures from that type controllers and only we we found "hdd sentinel" can read SMART status and temperatures without any issues https://www.hdsentinel.com/.

But we want to use your smart monitor tools. Maybe we use wrong commands or that smartctl has missed some algorithms.

We tried 6.5 version.

C:\Program Files\smartmontools>smartctl --scan
/dev/sda -d scsi # /dev/sda, SCSI device
/dev/sdb -d scsi # /dev/sdb, SCSI device

C:\Program Files\smartmontools>smartctl -a /dev/sda
smartctl 6.5 2016-05-07 r4318 [x86_64-w64-mingw32-2012r2] (sf-6.5-1)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               DELL
Product:              PERC 5/i
Revision:             1.03
User Capacity:        999,653,638,144 bytes [999 GB]
Logical block size:   512 bytes
Logical Unit id:      0x600188b0393be8001eab3c399d8cf3cd
Serial number:        00cdf38c9d393cab1e00e83b39b08801
Device type:          disk
Local Time is:        Fri Jul 07 17:17:06 2017 FLEDT
SMART support is:     Unavailable - device lacks SMART capability.

=== START OF READ SMART DATA SECTION ===
Current Drive Temperature:     0 C
Drive Trip Temperature:        0 C

Error Counter logging not supported

Device does not support Self Test logging

C:\Program Files\smartmontools>smartctl --smart=on /dev/sda
smartctl 6.5 2016-05-07 r4318 [x86_64-w64-mingw32-2012r2] (sf-6.5-1)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
unable to fetch IEC (SMART) mode page [unsupported field in scsi command]
A mandatory SMART command failed: exiting. To continue, add one or more '-T per
issive' options.

Description

When the drive is configured 512e, there is no problem. When the drive is configured 4K Native, running "smartctl --xall pd1" results in an infinite loading condition and the only way to stop it is to unplug the drive. This only happens over USB and works fine over a direct SATA connection. It's worth noting I have tested a lot of drives over USB and this is the only time I have seen this issue.

The drive was originally 512e, but was changed to 4K Native using this tool: https://github.com/pig1800/WD4kConverter

Disk model: WDC WD4005FZBX-00K5WB0 (WD Black 4 TB 3.5") USB docking station: Sabrent DS-UTC1

I believe the chipset on the docking station is the ASMedia ASM235CM.

When the drive is unplugged, smartctl immediately returns the attached information (there are many errors).

The LED activity light on the docking station blinks the whole time and never stops until it's powered off.

My theory is that the the USB chip can't handle one of the commands you are sending. It's a bit odd it took a sector size change to expose the issue, though.

Ticket	Resolution	Summary	Owner	Reporter
#1494	fixed	Device Model: RX7 240G	Christian Franke	Dedetoke
Description	smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.19.0-16-amd64] (local build) Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Device Model: RX7 240G Firmware Version: T0910A0 User Capacity: 240,057,409,536 bytes [240 GB] Sector Size: 512 bytes logical/physical Rotation Rate: Solid State Device Form Factor: 2.5 inches Device is: Not in smartctl database [for details use: -P showall] ATA Version is: ACS-2 T13/2015-D revision 3 SATA Version is: SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Fri May 28 09:19:11 2021 WIB SMART support is: Available - device has SMART capability. SMART support is: Enabled AAM feature is: Unavailable APM level is: 128 (minimum power consumption without standby) Rd look-ahead is: Enabled Write cache is: Enabled DSN feature is: Unavailable ATA Security is: Disabled, frozen [SEC2] Wt Cache Reorder: Unavailable === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x02) Offline data collection activity was completed without error. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 120) seconds. Offline data collection capabilities: (0x11) SMART execute Offline immediate. No Auto Offline data collection support. Suspend Offline collection upon new command. No Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. No Selective Self-test supported. SMART capabilities: (0x0002) Does not save SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 10) minutes. SMART Attributes Data Structure revision number: 1 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE 1 Raw_Read_Error_Rate -O--CK 100 100 050 - 0 5 Reallocated_Sector_Ct -O--CK 100 100 050 - 0 9 Power_On_Hours -O--CK 100 100 050 - 4 12 Power_Cycle_Count -O--CK 100 100 050 - 26 160 Unknown_Attribute -O--CK 100 100 050 - 0 161 Unknown_Attribute PO--CK 100 100 050 - 100 163 Unknown_Attribute -O--CK 100 100 050 - 12 164 Unknown_Attribute -O--CK 100 100 050 - 330 165 Unknown_Attribute -O--CK 100 100 050 - 1 166 Unknown_Attribute -O--CK 100 100 050 - 0 167 Unknown_Attribute -O--CK 100 100 050 - 0 168 Unknown_Attribute -O--CK 100 100 050 - 7000 169 Unknown_Attribute -O--CK 100 100 050 - 100 175 Program_Fail_Count_Chip -O--CK 100 100 050 - 0 176 Erase_Fail_Count_Chip -O--CK 100 100 050 - 0 177 Wear_Leveling_Count -O--CK 100 100 050 - 0 178 Used_Rsvd_Blk_Cnt_Chip -O--CK 100 100 050 - 0 181 Program_Fail_Cnt_Total -O--CK 100 100 050 - 0 182 Erase_Fail_Count_Total -O--CK 100 100 050 - 0 192 Power-Off_Retract_Count -O--CK 100 100 050 - 19 194 Temperature_Celsius -O---K 100 100 050 - 40 195 Hardware_ECC_Recovered -O--CK 100 100 050 - 0 196 Reallocated_Event_Count -O--CK 100 100 050 - 0 197 Current_Pending_Sector -O--CK 100 100 050 - 0 198 Offline_Uncorrectable -O--CK 100 100 050 - 0 199 UDMA_CRC_Error_Count -O--CK 100 100 050 - 0 232 Available_Reservd_Space -O--CK 100 100 050 - 100 241 Total_LBAs_Written ----CK 100 100 050 - 1556 242 Total_LBAs_Read ----CK 100 100 050 - 358 245 Unknown_Attribute -O--CK 100 100 050 - 0 \|\|\|\|\|\|_ K auto-keep \|\|\|\|\|__ C event count \|\|\|\|___ R error rate \|\|\|____ S speed/performance \|\|_____ O updated online \|______ P prefailure warning General Purpose Log Directory Version 1 SMART Log Directory Version 1 [multi-sector log support] Address Access R/W Size Description 0x00 GPL,SL R/O 1 Log Directory 0x01 SL R/O 1 Summary SMART error log 0x02 SL R/O 1 Comprehensive SMART error log 0x03 GPL R/O 1 Ext. Comprehensive SMART error log 0x04 GPL,SL R/O 8 Device Statistics log 0x06 SL R/O 1 SMART self-test log 0x07 GPL R/O 1 Extended self-test log 0x10 GPL R/O 1 NCQ Command Error log 0x11 GPL R/O 1 SATA Phy Event Counters log 0x30 GPL,SL R/O 9 IDENTIFY DEVICE data log 0x80-0x9f GPL,SL R/W 16 Host vendor specific log 0xde GPL VS 8 Device vendor specific log SMART Extended Comprehensive Error Log Version: 1 (1 sectors) No Errors Logged SMART Extended Self-test Log Version: 1 (1 sectors) Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 4 - Selective Self-tests/Logging not supported SCT Commands not supported Device Statistics (GP Log 0x04) Page Offset Size Value Flags Description 0x01 ===== = = === == General Statistics (rev 1) == 0x01 0x008 4 26 --- Lifetime Power-On Resets 0x01 0x010 4 4 --- Power-on Hours 0x01 0x018 6 101991911 --- Logical Sectors Written 0x01 0x020 6 2630 --- Number of Write Commands 0x01 0x028 6 23516804 --- Logical Sectors Read 0x01 0x030 6 20471 --- Number of Read Commands 0x07 ===== = = === == Solid State Device Statistics (rev 1) == 0x07 0x008 1 0 --- Percentage Used Endurance Indicator \|\|\|_ C monitored condition met \|\|__ D supports DSN \|___ N normalized value Pending Defects log (GP Log 0x0c) not supported SATA Phy Event Counters (GP Log 0x11) ID Size Value Description 0x0001 4 0 Command failed due to ICRC error 0x0002 4 0 R_ERR response for data FIS 0x0005 4 1 R_ERR response for non-data FIS 0x000a 4 4 Device-to-host register FISes sent due to a COMRESET
#856	wontfix	PERC 5/i and PERC 6 HDD SMART reading		Demo1
Description	Hi, We are trying to read on Windows 2012 R2 all smart values from PERC 5/i and PERC 6 controllers, but no any success, we trying access all SAS/SATA3 HDD temperature sensors without luck too, normally all drives when putting to PC no any issues to read with any tools and like Crystal Disk Info, but why we can't see from controller and with your smart tools too any idea how to solve that? Also strangest thing we tried all available online tools to read smart status from HDD like temperatures from that type controllers and only we we found "hdd sentinel" can read SMART status and temperatures without any issues https://www.hdsentinel.com/. But we want to use your smart monitor tools. Maybe we use wrong commands or that smartctl has missed some algorithms. We tried 6.5 version. C:\Program Files\smartmontools>smartctl --scan /dev/sda -d scsi # /dev/sda, SCSI device /dev/sdb -d scsi # /dev/sdb, SCSI device C:\Program Files\smartmontools>smartctl -a /dev/sda smartctl 6.5 2016-05-07 r4318 [x86_64-w64-mingw32-2012r2] (sf-6.5-1) Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Vendor: DELL Product: PERC 5/i Revision: 1.03 User Capacity: 999,653,638,144 bytes [999 GB] Logical block size: 512 bytes Logical Unit id: 0x600188b0393be8001eab3c399d8cf3cd Serial number: 00cdf38c9d393cab1e00e83b39b08801 Device type: disk Local Time is: Fri Jul 07 17:17:06 2017 FLEDT SMART support is: Unavailable - device lacks SMART capability. === START OF READ SMART DATA SECTION === Current Drive Temperature: 0 C Drive Trip Temperature: 0 C Error Counter logging not supported Device does not support Self Test logging C:\Program Files\smartmontools>smartctl --smart=on /dev/sda smartctl 6.5 2016-05-07 r4318 [x86_64-w64-mingw32-2012r2] (sf-6.5-1) Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org === START OF ENABLE/DISABLE COMMANDS SECTION === unable to fetch IEC (SMART) mode page [unsupported field in scsi command] A mandatory SMART command failed: exiting. To continue, add one or more '-T per issive' options.
#1581	invalid	smartctl never completes when all information is requested from a 4K Native WD drive over USB		Eaton Zveare
Description	When the drive is configured 512e, there is no problem. When the drive is configured 4K Native, running "smartctl --xall pd1" results in an infinite loading condition and the only way to stop it is to unplug the drive. This only happens over USB and works fine over a direct SATA connection. It's worth noting I have tested a lot of drives over USB and this is the only time I have seen this issue. The drive was originally 512e, but was changed to 4K Native using this tool: https://github.com/pig1800/WD4kConverter Disk model: WDC WD4005FZBX-00K5WB0 (WD Black 4 TB 3.5") USB docking station: Sabrent DS-UTC1 I believe the chipset on the docking station is the ASMedia ASM235CM. When the drive is unplugged, smartctl immediately returns the attached information (there are many errors). The LED activity light on the docking station blinks the whole time and never stops until it's powered off. My theory is that the the USB chip can't handle one of the commands you are sending. It's a bit odd it took a sector size change to expose the issue, though.

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