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Ticket Resolution Summary Owner Reporter
#631 fixed Drive WDC WD4003FZEX needs to be added to smart database opentoe
Description
smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.1.13-unRAID] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD4003FZEX-00Z4SA0
Serial Number:    WD-WCC130966733
LU WWN Device Id: 5 0014ee 25e2bd767
Firmware Version: 01.01A01
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sun Jan 10 16:18:42 2016 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)	Offline data collection activity
					was completed without error.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(41640) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 451) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x7035)	SCT Status supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    0
  3 Spin_Up_Time            POS--K   137   136   021    -    12125
  4 Start_Stop_Count        -O--CK   100   100   000    -    68
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   200   200   000    -    0
  9 Power_On_Hours          -O--CK   077   077   000    -    17417
 10 Spin_Retry_Count        -O--CK   100   253   000    -    0
 11 Calibration_Retry_Count -O--CK   100   253   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    67
192 Power-Off_Retract_Count -O--CK   200   200   000    -    34
193 Load_Cycle_Count        -O--CK   200   200   000    -    33
194 Temperature_Celsius     -O---K   111   098   000    -    41
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   200   200   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0
200 Multi_Zone_Error_Rate   ---R--   200   200   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      6  Ext. Comprehensive SMART error log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters
0x24       GPL     R/O      1  Current Device Internal Status Data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS      16  Device vendor specific log
0xa8-0xb7  GPL,SL  VS       1  Device vendor specific log
0xbd       GPL,SL  VS       1  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL     VS      93  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%     17417         -
# 2  Short offline       Completed without error       00%     17416         -
# 3  Short offline       Completed without error       00%     12833         -
# 4  Short offline       Completed without error       00%     12332         -
# 5  Short offline       Completed without error       00%     11348         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       258 (0x0102)
SCT Support Level:                   1
Device State:                        Active (0)
Current Temperature:                    41 Celsius
Power Cycle Min/Max Temperature:     36/42 Celsius
Lifetime    Min/Max Temperature:     18/54 Celsius
Under/Over Temperature Limit Count:   0/0
SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:           -41/85 Celsius
Temperature History Size (Index):    478 (247)

Index    Estimated Time   Temperature Celsius
 248    2016-01-10 08:21    41  **********************
 ...    ..(238 skipped).    ..  **********************
   9    2016-01-10 12:20    41  **********************
  10    2016-01-10 12:21    42  ***********************
 ...    ..( 15 skipped).    ..  ***********************
  26    2016-01-10 12:37    42  ***********************
  27    2016-01-10 12:38    41  **********************
 ...    ..(219 skipped).    ..  **********************
 247    2016-01-10 16:18    41  **********************

SCT Error Recovery Control command not supported

Device Statistics (GP Log 0x04) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            3  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            4  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x8000  4        95739  Vendor specific
#632 fixed Not in smartctl database SAMSUNG-MZ7LN512HCHP Tomas Krojzl
Description

My disk is not in smartctl database.

Disk Vendor: SAMSUNG Disk Model: MZ7LN512HCHP Details: http://www.samsung.com/semiconductor/products/flash-storage/client-ssd/MZ7LN512HCHP

# cat smartctl-SAMSUNG-MZ7LN512HCHP.txt
smartctl 6.2 2013-07-26 r3841 [x86_64-linux-3.10.0-327.3.1.el7.x86_64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     SAMSUNG MZ7LN512HCHP-000L1
Serial Number:    S1ZKNXAG835007
LU WWN Device Id: 5 002538 d00000000
Firmware Version: EMT04L0Q
User Capacity:    512,110,190,592 bytes [512 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4c
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Wed Jan 13 20:50:46 2016 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
ATA Security is:  Disabled, frozen [SEC2]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x80)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(    0) seconds.
Offline data collection
capabilities: 			 (0x53) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					No Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 265) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  5 Reallocated_Sector_Ct   PO--CK   100   100   010    -    0
  9 Power_On_Hours          -O--CK   099   099   000    -    139
 12 Power_Cycle_Count       -O--CK   099   099   000    -    40
170 Unknown_Attribute       -O--CK   100   100   010    -    0
171 Unknown_Attribute       -O--CK   100   100   010    -    0
172 Unknown_Attribute       -O--CK   100   100   010    -    0
173 Unknown_Attribute       PO--CK   099   099   005    -    2
174 Unknown_Attribute       -O--CK   099   099   000    -    9
178 Used_Rsvd_Blk_Cnt_Chip  PO--C-   100   100   010    -    0
180 Unused_Rsvd_Blk_Cnt_Tot PO--C-   100   100   010    -    1567
184 End-to-End_Error        PO--CK   100   100   097    -    0
187 Reported_Uncorrect      -O--CK   100   100   000    -    0
194 Temperature_Celsius     -O--CK   057   048   000    -    43
199 UDMA_CRC_Error_Count    -OSRCK   100   100   000    -    0
233 Media_Wearout_Indicator PO--C-   099   099   000    -    16760437
241 Total_LBAs_Written      -O--CK   099   099   000    -    638
242 Total_LBAs_Read         -O--CK   099   099   000    -    402
249 Unknown_Attribute       -O--CK   099   099   000    -    1024
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      1  Comprehensive SMART error log
0x03       GPL     R/O      1  Ext. Comprehensive SMART error log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters
0x13       GPL     R/O      1  SATA NCQ Send and Receive log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xdf       GPL,SL  VS       1  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (1 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%       138         -
# 2  Short offline       Completed without error       00%       136         -

Warning! SMART Selective Self-Test Log Structure error: invalid SMART checksum.
SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
  255        0    65535  Read_scanning was never started
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       256 (0x0100)
SCT Support Level:                   1
Device State:                        Active (0)
Current Temperature:                    44 Celsius
Power Cycle Min/Max Temperature:     35/51 Celsius
Lifetime    Min/Max Temperature:      0/70 Celsius
Under/Over Temperature Limit Count:  4294967295/4294901760
SCT Temperature History Version:     3 (Unknown, should be 2)
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        10 minutes
Min/Max recommended Temperature:      0/70 Celsius
Min/Max Temperature Limit:            0/70 Celsius
Temperature History Size (Index):    128 (42)

Index    Estimated Time   Temperature Celsius
  43    2016-01-12 23:40    38  *******************
  44    2016-01-12 23:50    38  *******************
  45    2016-01-13 00:00    38  *******************
  46    2016-01-13 00:10    37  ******************
  47    2016-01-13 00:20    37  ******************
  48    2016-01-13 00:30    36  *****************
 ...    ..( 57 skipped).    ..  *****************
 106    2016-01-13 10:10    36  *****************
 107    2016-01-13 10:20    37  ******************
 ...    ..(  2 skipped).    ..  ******************
 110    2016-01-13 10:50    37  ******************
 111    2016-01-13 11:00    38  *******************
 ...    ..( 10 skipped).    ..  *******************
 122    2016-01-13 12:50    38  *******************
 123    2016-01-13 13:00    40  *********************
 124    2016-01-13 13:10    39  ********************
 125    2016-01-13 13:20    38  *******************
 126    2016-01-13 13:30    37  ******************
 127    2016-01-13 13:40    37  ******************
   0    2016-01-13 13:50    38  *******************
 ...    ..(  4 skipped).    ..  *******************
   5    2016-01-13 14:40    38  *******************
   6    2016-01-13 14:50    37  ******************
   7    2016-01-13 15:00    38  *******************
 ...    ..( 11 skipped).    ..  *******************
  19    2016-01-13 17:00    38  *******************
  20    2016-01-13 17:10    39  ********************
 ...    ..(  5 skipped).    ..  ********************
  26    2016-01-13 18:10    39  ********************
  27    2016-01-13 18:20    38  *******************
 ...    ..(  3 skipped).    ..  *******************
  31    2016-01-13 19:00    38  *******************
  32    2016-01-13 19:10    39  ********************
  33    2016-01-13 19:20    38  *******************
 ...    ..(  5 skipped).    ..  *******************
  39    2016-01-13 20:20    38  *******************
  40    2016-01-13 20:30    39  ********************
  41    2016-01-13 20:40    51  ********************************
  42    2016-01-13 20:50    44  *************************

SCT Error Recovery Control:
           Read: Disabled
          Write: Disabled

Device Statistics (GP Log 0x04) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            4  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            4  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000d  2            0  Non-CRC errors within host-to-device FIS
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0010  2            0  R_ERR response for host-to-device data FIS, non-CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x0013  2            0  R_ERR response for host-to-device non-data FIS, non-CRC
#634 wontfix Do not operate on drives which are security locked by password Andreas E
Description

The following is not me, but it's fairly similar: https://bbs.archlinux.org/viewtopic.php?id=178554

scsiModePageOffset: response length too short, resp_len=xx offset=yy bd_len=zz

Well after I got this message when trying to do a smartctl long test, I thought my drive was faulty as this guy's one was, but it was 100% OK.

The actual reason for the "error" was almost to be called hilarious: my drive was security locked! This happened after using security erase (enhanced) via hdparm:

# hdparm --user-master u --security-set-pass /dev/sdc blahdiblah # hdparm --user-master u --security-erase enhanced /dev/sdc blahdiblah

It may be a bug in hdparm that it doesn't always release the lock as soon as it has finished erasing.

Anyways, that "faulty" drive was actually a great drive, and after doing a DISPWD on it via MHDD, it gave me a PERFECT rating on HDD Sentinel.

tl;dr ?

What this enhancement request is about:

  • Do not operate on drives that are security locked by password (makes less sense), instead:
  • Inform the user THAT their drive is security locked and write out something like "Can't operate on this drive - unlock it first" so that the user knows what they're up to.
  • Do not lead the user down the garden path by telling them about a responselength being too short, making them think it's their drive which is at (hardware) fault.
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