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Ticket Resolution Summary Owner Reporter
#1207 invalid WD Red 6TB - WDC WD60EFAX-68SHWN0 reports wrong self-test polling time recommendation Bear_
Description

The duration of the long (extended) self-test is reported as 7 minutes. Running the long self-test with smartctl (under linux) indeed takes 7 minutes. Running the extended self test under W7 with Data Lifeguard Diagnostics took about 4 hours and 30 minutes (same disk of course).

I also see that the conveyance test has the same recommended duration as the short self-test, which is unusual. I didn't run these tests on either systems.

Is this a bug in smartctl or in the disk?

#1210 invalid Why was the script unable to run the short test at 7am o'clock? Cesar Murilo
Description

By email, we saw that at 7am o'clock the script was unable to perform any tests for the / dev / sda disk; only for others.

By re-executing the script, the test was performed.

Because the first attempt was not possible? Is there any way to log more deeply to find out the cause?

The result of test at 7am o'clock

SMART Self-test log structure revision number 0 Warning: ATA Specification requires self-test log structure revision number = 1 No self-tests have been logged. [To run self-tests, use: smartctl -t]

The command on script: /usr/sbin/smartctl -i -l selftest -l error -H -t short {devices}

Thanks for replys

#1211 invalid I can not start smartd on my machine (SUSE SLES12-SP3) Nguyen Phuong
Description

Hello support team,

I had install suse linux enterprise on my machine, however smartd not running. Status:

 ● smartd.service - Self Monitoring and Reporting Technology (SMART) Daemon
   Loaded: loaded (/usr/lib/systemd/system/smartd.service; enabled; vendor preset: enabled)
   Active: inactive (dead)
Condition: start condition failed at Wed 2019-06-26 09:12:13 +07; 1h 26min ago
           ConditionVirtualization=false was not met
     Docs: man:smartd(8)
           man:smartd.conf(5)

So, what can i do to fix this? Please tell me. Thank,

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