Custom Query (1363 matches)

I have a 2.5 external case(1) with a JMS566 bridge that isn't recognized by smartctl. It seems to work with "-d sat", which is different from the other JMS566 bridge listed in drivedb.h.

Attached is the output of lsusb and an attempt at providing a patch to add this bridge into drivedb.h.

Let me know if any other information is needed.

(1) Cheap noname USB3 external case bought on ebay.

The offending line/output is: SMART Status command failed: scsi error medium or hardware error (serious)

I noticed this odd behavior when I upgraded from smartmontools from 5.41 to 6.4 (automatically triggered in Debian when diet-upgrading from Wheezy to Jessie).

I had several SATA drives (SSD and rotational) that I had tested when connected via SATA and they tested fine, in both 5.41 and in 6.4. When connected to a supported USB FA-GoFlex Desk device, it worked fine under 5.41. After upgrading to 6.4, I saw this erroneous output :

smartctl 6.4 2014-10-07 r4002 [armv5tel-linux-3.14.0-kirkwood-tld-1] (local build)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD10EFRX-68FYTN0
Serial Number:    WD-WCC4J4YR09FP
LU WWN Device Id: 5 0014ee 2b64e6f60
Firmware Version: 82.00A82
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 1.5 Gb/s)
Local Time is:    Sat May  9 16:52:44 2015 CDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status command failed: scsi error medium or hardware error (serious)
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(13620) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 155) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x303d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   100   253   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   100   253   021    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       3
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   100   253   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       0
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       3
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       0
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       4
194 Temperature_Celsius     0x0022   114   114   000    Old_age   Always       -       29
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   253   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%         0         -
# 2  Short offline       Completed without error       00%         0         -
# 3  Short offline       Completed without error       00%         0         -
# 4  Short offline       Completed without error       00%         0         -
# 5  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Again, this has been replicated w/ known good drives. Downgrading to 5.41 mitigates the error.

Please add the Samsung D3 Stations 4TB external drive to drivedb.h. The entry for the 3TB version can be extended: https://www.smartmontools.org/browser/trunk/smartmontools/drivedb.h#L3228

/dev/sdb: Unknown USB bridge [0x04e8:0x6125 (0x202)]


# smartctl -d sat -i /dev/sdb
smartctl 6.4 2014-10-07 r4002 [x86_64-linux-3.16.0-4-amd64] (local build)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Desktop HDD.15
Device Model:     ST4000DM000-1F2168
Serial Number:    XXXXXXX
LU WWN Device Id: 5 000c50 07fbd5490
Firmware Version: CC54
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5900 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Sun May 10 22:31:41 2015 MDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled