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Ticket Resolution Summary Owner Reporter
#231 fixed Imation Odyssey external USB dock Christian Franke donut123
Description

Hi,

I have an Imation Odyssey external USB dock. Similar in concept to RDX and Quantum GoVault, the Odyssey dock is a removable drive. Cartridges contain a 2.5" SATA hard disk.

smartctl seems to work fine using -d sat to talk directly to the drive in the cartridge. The dock USB VID:PID is 0718:1000. On connecting the dock I get dmesg output like:

scsi 10:0:0:0: Direct-Access     Imation  Odyssey RHDD          PQ: 0 ANSI: 4

lsusb output begins (serial number redacted):

# lsusb -v -d 0718:1000

Bus 002 Device 009: ID 0718:1000 Imation Corp. 
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x0718 Imation Corp.
  idProduct          0x1000 
  bcdDevice           51.04
  iManufacturer           1 Imation
  iProduct                2 Odyssey RHDD
  iSerial                 3 0Axxxxxxxxxx

There are also internal USB and "mobile USB" Odyssey docks but I don't know the USB IDs for those.

The make and model of hard disk in Odyssey cartridges will vary; the example below is for the Fujitsu drive inside a 120GB cartridge. (Notice that the drive accessed via the dock shows as having 4 fewer user sectors than the actual/native number of sectors. That's changed using DCO, either at the factory or by the dock firmware; I'm not sure which.)

Example from "smartctl -d sat --xall" with a 120GB cartridge that contains a Fujitsu drive:

smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.0.0-23-generic] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Fujitsu MHW BH
Device Model:     FUJITSU MHW2120BH
Serial Number:    NZxxxxxxxxxx
LU WWN Device Id: 5 00000e xxxxxxxxx
Firmware Version: 00000012
User Capacity:    120,034,121,728 bytes [120 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 3b
Local Time is:    Tue Jul 24 19:18:33 2012 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(  578) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 (  82) minutes.
Conveyance self-test routine
recommended polling time: 	 (   2) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR--   100   100   046    -    175929
  2 Throughput_Performance  P-S---   100   100   030    -    32047104
  3 Spin_Up_Time            PO----   100   100   025    -    1
  4 Start_Stop_Count        -O--CK   100   100   000    -    12
  5 Reallocated_Sector_Ct   PO--CK   100   100   024    -    0 (2000, 0)
  7 Seek_Error_Rate         POSR--   100   100   047    -    3894
  8 Seek_Time_Performance   P-S---   100   100   019    -    0
  9 Power_On_Hours          -O--CK   100   100   000    -    2
 10 Spin_Retry_Count        PO--C-   100   100   020    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    12
192 Power-Off_Retract_Count -O--CK   100   100   000    -    7
193 Load_Cycle_Count        -O--CK   100   100   000    -    25
194 Temperature_Celsius     -O---K   100   100   000    -    35 (Min/Max 25/54)
195 Hardware_ECC_Recovered  -O-RC-   100   100   000    -    656
196 Reallocated_Event_Count -O--CK   100   100   000    -    0 (0, 6800)
197 Current_Pending_Sector  -O--C-   100   100   000    -    0
198 Offline_Uncorrectable   ----C-   100   100   000    -    0
199 UDMA_CRC_Error_Count    -OSRCK   200   200   000    -    0
200 Multi_Zone_Error_Rate   POSR--   100   100   060    -    4
203 Run_Out_Cancel          -O----   100   100   000    -    2628552360442
240 Head_Flying_Hours       -OSRCK   200   200   000    -    0
#232 fixed Unknown USB bridge [0x3538:0x0902 (0x000)] works with -d sat Christian Franke antonone
Description

Hello,

A USB disk (PQI H560) using bridge 0x3538:0902 doesn't get auto-detected without '-d sat' option. With '-d sat' everything works OK. Tested on Fedora 15.

Relevant log below:


# smartctl -a /dev/sdg smartctl 5.42 2011-10-20 r3458 [x86_64-linux-2.6.43.8-1.fc15.x86_64] (local build) Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

/dev/sdg: Unknown USB bridge [0x3538:0x0902 (0x000)] Smartctl: please specify device type with the -d option.

Use smartctl -h to get a usage summary


# smartctl -a /dev/sdg -d sat smartctl 5.42 2011-10-20 r3458 [x86_64-linux-2.6.43.8-1.fc15.x86_64] (local build) Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

START OF INFORMATION SECTION Model Family: Western Digital Scorpio Blue Serial ATA Device Model: WDC WD5000BEVT-00A0RT0 Serial Number: WD-WX80AC9D2463 LU WWN Device Id: 5 0014ee 0ac99e661 Firmware Version: 01.01A01 User Capacity: 500,107,862,016 bytes [500 GB] Sector Size: 512 bytes logical/physical Device is: In smartctl database [for details use: -P show] ATA Version is: 8 ATA Standard is: Exact ATA specification draft version not indicated Local Time is: Tue Jul 31 07:25:04 2012 CEST SMART support is: Available - device has SMART capability. SMART support is: Enabled [removed rest of a valid output - I can provide it if it'll be needed]

#233 wontfix Impossible to access to the physical disks behind a 3Ware 9650 RAID card Christian Franke xmilha
Description

I have an 3Ware 9650 RAID card with 4 physical disks (Samsung HD203WI with tler modifiable) and 4 logical partitions but I can't access to the physical disks, when I type (for example) smartctl -i /dev/sdc,1 or smartctl -i /dev/sdc,2 I get informations on the partitions and not informations on the disks. So I can't change the TLER parameter of my disks.

The OS is Windows 2003, the smartmontools version is 5.43, the 3Ware driver version is 3.00.05.056 and the firmware is 4.10.00.026.

smartctl -i /dev/sdb,1

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-2003-sp2] (sf-5.43-1) Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

Vendor: LSI Product: 9650SE-16ML Revision: 4.10 User Capacity: 2á999á967á547á392 bytes [2,99 TB] Logical block size: 512 bytes Logical Unit id: 0x600050e0c12df40038490000af5b0000 Serial number: WZ502711C12DF4003849 Device type: disk scsiModePageOffset: response length too short, resp_len=4 offset=4 bd_len=0 Local Time is: Sun Aug 12 13:40:09 2012 PM Device supports SMART and is Disabled Temperature Warning Disabled or Not Supported

smartctl -i /dev/sdb,2

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-2003-sp2] (sf-5.43-1) Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

Vendor: LSI Product: 9650SE-16ML Revision: 4.10 User Capacity: 2á999á967á547á392 bytes [2,99 TB] Logical block size: 512 bytes Logical Unit id: 0x600050e0c12df40038490000af5b0000 Serial number: WZ502711C12DF4003849 Device type: disk scsiModePageOffset: response length too short, resp_len=4 offset=4 bd_len=0 Local Time is: Sun Aug 12 13:40:14 2012 PM Device supports SMART and is Disabled Temperature Warning Disabled or Not Supported

smartctl -i /dev/sdc,1

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-2003-sp2] (sf-5.43-1) Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

Vendor: LSI Product: 9650SE-16ML Revision: 4.10 User Capacity: 1á999á988á850á688 bytes [1,99 TB] Logical block size: 512 bytes Logical Unit id: 0x600050e0c0fa1800524d000053430000 Serial number: WZ707793C0FA1800524D Device type: disk scsiModePageOffset: response length too short, resp_len=4 offset=4 bd_len=0 Local Time is: Sun Aug 12 13:15:40 2012 PM Device supports SMART and is Disabled Temperature Warning Disabled or Not Supported

smartctl -i /dev/sdc,2

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-2003-sp2] (sf-5.43-1) Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

Vendor: LSI Product: 9650SE-16ML Revision: 4.10 User Capacity: 1á999á988á850á688 bytes [1,99 TB] Logical block size: 512 bytes Logical Unit id: 0x600050e0c0fa1800524d000053430000 Serial number: WZ707793C0FA1800524D Device type: disk scsiModePageOffset: response length too short, resp_len=4 offset=4 bd_len=0 Local Time is: Sun Aug 12 13:15:43 2012 PM Device supports SMART and is Disabled Temperature Warning Disabled or Not Supported

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