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Ticket Resolution Summary Owner Reporter
#1759 invalid My external hard drive won't work with your software (Seagate Backup Plus 8TB) Ted Hickox
Description

I own a seagate backup plus drive. It can hold 8T of data. Your software can't find my device despite the fact that Ubuntu Linux can read data from the device and can write to the device. I hope you can remedy this situation soon. I would hate to think that I would have to purchase a Windows computer just to monitor the health of my external hard drive.

#1758 duplicate Add HFS480G32FEH-BA10A (Hynix SE5031) (Dell Channel) Anthony D'Atri
Description

Dell shipped us a number of these drives. A different variant of HFS480G32FEH is in the database; most likely this is similar or identical with respect to SMART.

#1757 invalid HP EX950 Nvme Drive not in database Alan Knepper
Description

Submitting output of smartctl -x /dev/nvme0n1

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