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Ticket Resolution Summary Owner Reporter
#1680 fixed Patch to add HP Personal Media Drive Christian Franke Cmdr_Zod
Description

I just realized that this device is not in the drivedb.h (it is listed in Supported_USB-Devices). The following patch has been tested against an actual device:

--- drivedb.h.5417      2022-12-28 19:17:19.338336183 +0100
+++ drivedb.h   2022-12-28 19:21:07.052238042 +0100
@@ -5121,6 +5121,12 @@
     "-d sat,12" // ATA output registers missing
   },
   // Hewlett-Packard
+  { "USB: HP Personal Media Drive; ",
+    "0x03f0:0x070c",
+    "",
+    "",
+    "-d usbsunplus"
+  },
   { "USB: HP Desktop HD BD07; ", // 2TB
     "0x03f0:0xbd07",
     "",
#1677 worksforme Unable to Ignore 'unreadable (pending) sectors' Error seanfulton
Description

I have many, many machines running SSDs and they periodicaly generate errors like this:

Device: /dev/sdc [SAT], 1 Currently unreadable (pending) sectors

The SSDs tend to reman these failures because they will go away over time. But how to I stop smartd from e-mailing these alerts. Because of the number of machines we have, we can get up to 100 e-mails a day. It makes it difficult to weed out more serious errors.

I have tried the following: DEVICESCAN -I 197 -m gcn-alerts@… -M exec /usr/libexec/smartmontools/smartdnotify -n standby,10,q

and

DEVICESCAN -m gcn-alerts@… -M exec /usr/libexec/smartmontools/smartdnotify -n standby,10,q -t -I 197

But the e-mails keep coming. Any idea how to get rid of errors for type 197 failures?

#1676 fixed Add WDC WD121KFBX to drivedb Christian Franke ikrasnopeev
Description

Link to specifications: https://products.wdc.com/library/SpecSheet/ENG/product-brief-wd-red-pro-hdd.pdf

smartctl7.3 output:

smartctl 7.3 2022-02-28 r5338 [x86_64-linux-4.14.22] (localbuild)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD121KFBX-68EF5N0
Firmware Version: 83.00A83
User Capacity:    12,000,138,625,024 bytes [12.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database 7.3/5319
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Mon Dec 12 21:00:04 2022 CST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM level is:     164 (intermediate level without standby)
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)   Offline data collection activity
               was completed without error.
               Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)   The previous self-test routine completed
               without error or no self-test has ever 
               been run.
Total time to complete Offline 
data collection:     (   87) seconds.
Offline data collection
capabilities:         (0x5b) SMART execute Offline immediate.
               Auto Offline data collection on/off support.
               Suspend Offline collection upon new
               command.
               Offline surface scan supported.
               Self-test supported.
               No Conveyance Self-test supported.
               Selective Self-test supported.
SMART capabilities:            (0x0003)   Saves SMART data before entering
               power-saving mode.
               Supports SMART auto save timer.
Error logging capability:        (0x01)   Error logging supported.
               General Purpose Logging supported.
Short self-test routine 
recommended polling time:   (   2) minutes.
Extended self-test routine
recommended polling time:   (1266) minutes.
SCT capabilities:           (0x003d)   SCT Status supported.
               SCT Error Recovery Control supported.
               SCT Feature Control supported.
               SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     PO-R--   100   100   016    -    0
  2 Throughput_Performance  --S---   132   132   054    -    96
  3 Spin_Up_Time            POS---   100   100   024    -    0
  4 Start_Stop_Count        -O--C-   100   100   000    -    4
  5 Reallocated_Sector_Ct   PO--CK   100   100   005    -    0
  7 Seek_Error_Rate         -O-R--   100   100   067    -    0
  8 Seek_Time_Performance   --S---   140   140   020    -    15
  9 Power_On_Hours          -O--C-   100   100   000    -    89
 10 Spin_Retry_Count        -O--C-   100   100   060    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    3
 22 Unknown_Attribute       PO---K   100   100   025    -    100
192 Power-Off_Retract_Count -O--CK   100   100   000    -    8
193 Load_Cycle_Count        -O--C-   100   100   000    -    8
194 Temperature_Celsius     -O----   133   133   000    -    45 (Min/Max 21/55)
196 Reallocated_Event_Count -O--CK   100   100   000    -    0
197 Current_Pending_Sector  -O---K   100   100   000    -    0
198 Offline_Uncorrectable   ---R--   100   100   000    -    0
199 UDMA_CRC_Error_Count    -O-R--   200   200   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      1  Comprehensive SMART error log
0x03       GPL     R/O      1  Ext. Comprehensive SMART error log
0x04       GPL     R/O    256  Device Statistics log
0x04       SL      R/O    255  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x08       GPL     R/O      2  Power Conditions log
0x09           SL  R/W      1  Selective self-test log
0x0c       GPL     R/O   5501  Pending Defects log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x12       GPL     R/O      1  SATA NCQ Non-Data log
0x13       GPL     R/O      1  SATA NCQ Send and Receive log
0x15       GPL     R/W      1  Rebuild Assist log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x24       GPL     R/O    256  Current Device Internal Status Data log
0x25       GPL     R/O    256  Saved Device Internal Status Data log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (1 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%        89         -
# 2  Short offline       Completed without error       00%        17         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       256 (0x0100)
Device State:                        Active (0)
Current Temperature:                    45 Celsius
Power Cycle Min/Max Temperature:     22/49 Celsius
Lifetime    Min/Max Temperature:     21/55 Celsius
Under/Over Temperature Limit Count:   0/0

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:           -40/70 Celsius
Temperature History Size (Index):    128 (2)

Index    Estimated Time   Temperature Celsius
   3    2022-12-12 18:53    45  **************************
 ...    ..(126 skipped).    ..  **************************
   2    2022-12-12 21:00    45  **************************

SCT Error Recovery Control:
           Read:     70 (7.0 seconds)
          Write:     70 (7.0 seconds)

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 1) ==
0x01  0x008  4               3  ---  Lifetime Power-On Resets
0x01  0x010  4              89  ---  Power-on Hours
0x01  0x018  6     23440894600  ---  Logical Sectors Written
0x01  0x020  6        19130295  ---  Number of Write Commands
0x01  0x028  6     23486320139  ---  Logical Sectors Read
0x01  0x030  6        23074433  ---  Number of Read Commands
0x01  0x038  6       323651950  ---  Date and Time TimeStamp
0x03  =====  =               =  ===  == Rotating Media Statistics (rev 1) ==
0x03  0x008  4              87  ---  Spindle Motor Power-on Hours
0x03  0x010  4              87  ---  Head Flying Hours
0x03  0x018  4               8  ---  Head Load Events
0x03  0x020  4               0  ---  Number of Reallocated Logical Sectors
0x03  0x028  4               0  ---  Read Recovery Attempts
0x03  0x030  4               0  ---  Number of Mechanical Start Failures
0x04  =====  =               =  ===  == General Errors Statistics (rev 1) ==
0x04  0x008  4               0  ---  Number of Reported Uncorrectable Errors
0x04  0x010  4               0  ---  Resets Between Cmd Acceptance and Completion
0x05  =====  =               =  ===  == Temperature Statistics (rev 1) ==
0x05  0x008  1              45  ---  Current Temperature
0x05  0x010  1              44  N--  Average Short Term Temperature
0x05  0x018  1               -  N--  Average Long Term Temperature
0x05  0x020  1              55  ---  Highest Temperature
0x05  0x028  1              21  ---  Lowest Temperature
0x05  0x030  1              48  N--  Highest Average Short Term Temperature
0x05  0x038  1              25  N--  Lowest Average Short Term Temperature
0x05  0x040  1               -  N--  Highest Average Long Term Temperature
0x05  0x048  1               -  N--  Lowest Average Long Term Temperature
0x05  0x050  4               0  ---  Time in Over-Temperature
0x05  0x058  1              60  ---  Specified Maximum Operating Temperature
0x05  0x060  4               0  ---  Time in Under-Temperature
0x05  0x068  1               0  ---  Specified Minimum Operating Temperature
0x06  =====  =               =  ===  == Transport Statistics (rev 1) ==
0x06  0x008  4              17  ---  Number of Hardware Resets
0x06  0x010  4               1  ---  Number of ASR Events
0x06  0x018  4               0  ---  Number of Interface CRC Errors
0xff  =====  =               =  ===  == Vendor Specific Statistics (rev 1) ==
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

Pending Defects log (GP Log 0x0c)
No Defects Logged

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            3  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            4  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000d  2            0  Non-CRC errors within host-to-device FIS

Unfortunately I didn't capture Victoria HDD Smart values before putting it into my NAS, but AFAIR those look pretty close to WD120EFAX: https://www.smartmontools.org/ticket/1675

And WD121KFBX was detected as native HGST as well.

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