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Ticket Resolution Summary Owner Reporter
#1847 fixed Seagate Barracuda 7200.12, FW:HP34, invalid warning about new firmware Christian Franke Jaroslav
Description

Device: /dev/sdb [SAT], ST3500418AS, S/N:CENSORED, WWN:CENSORED, FW:HP34, 500 GB Device: /dev/sdb [SAT], found in smartd database 7.3/5610: Seagate Barracuda 7200.12 Device: /dev/sdb [SAT], WARNING: A firmware update for this drive may be available, see the following Seagate web pages: http://knowledge.seagate.com/articles/en_US/FAQ/207931en http://knowledge.seagate.com/articles/en_US/FAQ/213891en

The HP34 is customized HP firmware which cannot be officially reflashed with the Seagate FW update tool and is explicitly rejected by the tool. It seems HP doesn't have firmware update for linux machines using this drive, they have only HP40 version for Windows machines which seems to only resolves problem with the response time of the cold drive, i.e. nothing SMART related.

Nevertheless, the above warning is misleading and can even result that some brave people would brick their drives if they try to force flash the Seagate firmware because mixing the Seagate chip firmware with incompatible modules on the service area of the drive can lead to catastrophical results - invalid SMART attributes reported by the crippled firmware is one of the better results from the force flash.

drivedb.h 7.3/5610

#1846 worksforme WDC WD40EZAZ-00SF3B0 Frank Esposito
Description

New Drive WDC WD40EZAZ-00SF3B0

#1844 invalid SanDisk UltraFit USB 3.2 Gen1 Flash Drive 32GB PhilBro
Description

Error received below. Please add drive to database

/dev/sde: Unknown USB bridge [0x0781:0x5583 (0x100)]

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