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Ticket Resolution Summary Owner Reporter
#1416 duplicate Drive not in Database - WDC WD140EDFZ bassclef
Description

White label drive in external USB case.

smartctl 7.1 2019-12-30 r5022 [Darwin 19.6.0 x86_64] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD140EDFZ-11A0VA0
Firmware Version: 81.00A81
User Capacity:    14,000,519,643,136 bytes [14.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Fri Dec 18 18:38:35 2020 GMT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Disabled
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Unknown

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x80)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(  101) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 (1339) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     PO-R--   100   100   001    -    0
  2 Throughput_Performance  --S---   100   100   054    -    0
  3 Spin_Up_Time            POS---   086   086   001    -    238 (Average 340)
  4 Start_Stop_Count        -O--C-   100   100   000    -    10
  5 Reallocated_Sector_Ct   PO--CK   100   100   001    -    0
  7 Seek_Error_Rate         -O-R--   100   100   001    -    0
  8 Seek_Time_Performance   --S---   100   100   020    -    0
  9 Power_On_Hours          -O--C-   100   100   000    -    0
 10 Spin_Retry_Count        -O--C-   100   100   001    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    10
 22 Unknown_Attribute       PO---K   100   100   025    -    100
192 Power-Off_Retract_Count -O--CK   100   100   000    -    10
193 Load_Cycle_Count        -O--C-   100   100   000    -    10
194 Temperature_Celsius     -O----   039   039   000    -    40 (Min/Max 22/40)
196 Reallocated_Event_Count -O--CK   100   100   000    -    0
197 Current_Pending_Sector  -O---K   100   100   000    -    0
198 Offline_Uncorrectable   ---R--   100   100   000    -    0
199 UDMA_CRC_Error_Count    -O-R--   100   100   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

ATA_READ_LOG_EXT (addr=0x00:0x00, page=0, n=1) failed: 48-bit ATA commands not implemented
Read GP Log Directory failed

SMART Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00           SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      1  Comprehensive SMART error log
0x04           SL  R/O    255  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x09           SL  R/W      1  Selective self-test log
0x30           SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f      SL  R/W     16  Host vendor specific log
0xe0           SL  R/W      1  SCT Command/Status
0xe1           SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log (GP Log 0x03) not supported

SMART Error Log Version: 1
No Errors Logged

SMART Extended Self-test Log (GP Log 0x07) not supported

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       256 (0x0100)
Device State:                        Active (0)
Current Temperature:                    40 Celsius
Power Cycle Min/Max Temperature:     36/40 Celsius
Lifetime    Min/Max Temperature:     22/40 Celsius
Under/Over Temperature Limit Count:   0/0
SMART Status:                        0xc24f (PASSED)
Minimum supported ERC Time Limit:    65 (6.5 seconds)

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/65 Celsius
Min/Max Temperature Limit:           -40/70 Celsius
Temperature History Size (Index):    128 (53)

Index    Estimated Time   Temperature Celsius
  54    2020-12-18 16:31     0  -
 ...    ..( 72 skipped).    ..  -
 127    2020-12-18 17:44     0  -
   0    2020-12-18 17:45    24  *****
   1    2020-12-18 17:46    25  ******
   2    2020-12-18 17:47    22  ***
   3    2020-12-18 17:48    24  *****
   4    2020-12-18 17:49    24  *****
   5    2020-12-18 17:50    25  ******
   6    2020-12-18 17:51    25  ******
   7    2020-12-18 17:52    26  *******
   8    2020-12-18 17:53    27  ********
   9    2020-12-18 17:54    27  ********
  10    2020-12-18 17:55    28  *********
  11    2020-12-18 17:56    28  *********
  12    2020-12-18 17:57    29  **********
  13    2020-12-18 17:58    30  ***********
  14    2020-12-18 17:59    30  ***********
  15    2020-12-18 18:00    31  ************
  16    2020-12-18 18:01    31  ************
  17    2020-12-18 18:02    32  *************
  18    2020-12-18 18:03    32  *************
  19    2020-12-18 18:04    32  *************
  20    2020-12-18 18:05    33  **************
  21    2020-12-18 18:06    33  **************
  22    2020-12-18 18:07    34  ***************
 ...    ..(  2 skipped).    ..  ***************
  25    2020-12-18 18:10    34  ***************
  26    2020-12-18 18:11    35  ****************
  27    2020-12-18 18:12    35  ****************
  28    2020-12-18 18:13    36  *****************
  29    2020-12-18 18:14    34  ***************
  30    2020-12-18 18:15    35  ****************
  31    2020-12-18 18:16    35  ****************
  32    2020-12-18 18:17    35  ****************
  33    2020-12-18 18:18    36  *****************
 ...    ..(  4 skipped).    ..  *****************
  38    2020-12-18 18:23    36  *****************
  39    2020-12-18 18:24    37  ******************
  40    2020-12-18 18:25    37  ******************
  41    2020-12-18 18:26    37  ******************
  42    2020-12-18 18:27    38  *******************
 ...    ..(  3 skipped).    ..  *******************
  46    2020-12-18 18:31    38  *******************
  47    2020-12-18 18:32    39  ********************
 ...    ..(  2 skipped).    ..  ********************
  50    2020-12-18 18:35    39  ********************
  51    2020-12-18 18:36    40  *********************
  52    2020-12-18 18:37    40  *********************
  53    2020-12-18 18:38     0  -

SMART WRITE LOG does not return COUNT and LBA_LOW register
SCT (Get) Error Recovery Control command failed

Device Statistics (SMART Log 0x04)
Page  Offset Size        Value Flags Description
ATA_SMART_READ_LOG failed: Undefined error: 0
Read Device Statistics pages 0x00-0x06 failed

Pending Defects log (GP Log 0x0c) not supported

ATA_READ_LOG_EXT (addr=0x11:0x00, page=0, n=1) failed: 48-bit ATA commands not implemented
Read SATA Phy Event Counters failed
#1415 fixed Seagate Exos 7E8 missing from the database (ST8000NM000A, ...) Christian Franke niconiconi
Description

Hello. I purchased some Seagate Exos 7E8 hard drives, and I found this series is not in the database yet. I made a simple patch to include all models in the Seagate datasheet.

root@freebsd:/usr/local/share/smartmontools # diff -up drivedb.h.orig drivedb.h
--- drivedb.h.orig	2020-12-20 23:43:03.000000000 +0800
+++ drivedb.h	2020-12-22 18:33:50.578993000 +0800
@@ -4195,6 +4195,37 @@ const drive_settings builtin_knowndrives[] = {
     "", "",
     "-v 9,msec24hour32 -v 240,msec24hour32"
   },
+  // 512n SATA:
+  //   Base:         ST6000NM002A, ST4000NM000A, ST3000NM000A, ST2000NM000A
+  //                 ST1000NM000A
+  //   Secure:       ST4000NM006A, ST1000NM002A
+  //   SED-FIPS:     ST4000NM013A, ST3000NM004A
+  // 512n SAS:
+  //   Base:         ST6000NM003A, ST4000NM003A, ST3000NM001A, ST2000NM003A,
+  //                 ST1000NM001A
+  //   Secure:       ST4000NM007A, ST3000NM003A, ST2000NM007A
+  //   SED-FIPS:     ST4000NM015A, ST3000NM005A
+  // 512e SATA:
+  //   Base:         ST8000NM000A, ST6000NM021A, ST4000NM002A, ST2000NM001A,
+  //   PowerBalance: ST8000NM016A
+  //   Secure:       ST8000NM004A, ST4000NM010A
+  //   SED-FIPS:     ST8000NM008A, ST6000NM025A, ST4000NM012A
+  // 512e SAS:
+  //   Base:         ST8000NM001A, ST6000NM029A, ST4000NM005A, ST2000NM004A.
+  //   Secure:       ST8000NM006A, ST4000NM011A
+  //   SED-FIPS:     ST8000NM010A, ST6000NM033A, ST4000NM014A
+  // 4Kn SATA:
+  //   Base:         ST8000NM002A, ST6000NM022A, ST4000NM001A, ST2000NM002A
+  //   SED-FIPS:     ST8000NM009A, ST6000NM026A
+  // 4Kn SAS:
+  //   Base:         ST8000NM003A, ST6000NM030A, ST4000NM004A, ST2000NM005A
+  //   SED-FIPS      ST8000NM011A, ST6000NM034A
+  { "Seagate Exos 7E8", // tested with ST8000NM000A-2KE101/SN02,
+      // ST6000NM021A-2R7101/SN02
+    "ST[864321]000NM0[0123][0123456789]A-.*",
+    "", "",
+    "-v 240,msec24hour32"
+  },
   { "Seagate Exos X12", // tested with ST12000NM0007-2A1101/SN02
     "ST12000NM00[01]7-.*", // *17 = SED
     "", "",

As commented, I tested it with my ST8000NM000A-2KE101/SN02 and ST6000NM021A-2R7101/SN02. After applying the patch, attribute 240 "Head Flying Hours" started to increment seconds by seconds, so it's probably correct. Also, I found "Power On Hours" looks like an hour-only integer value, even with "-v 9,msec24hour32", it's only reported at hour-precision, we probably don't need it, thus I didn't run the short SMART test.

However, there's still an unknown attribute 18. I'm not sure if "Head Health" is the appropriate option, so I didn't add it.

The full output of "smartctl -q noserial -x" for the two hard drives are attached, please double-check my patch, and see if whether attribute 18 "Head Health" is needed, thanks.

#1414 fixed Drive database: Intenso SATA SSD (JAJS600M1TB) Christian Franke jonashaag
Description

This one: https://www.amazon.de/-/en/Intenso-High-Performance-Internal-SSD/dp/B01D3ACJ0M/

NB: seems to be broken after a week of use so don't buy it :)

smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.8.18-1-MANJARO] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     JAJS600M1TB
Serial Number:    AA202000..................1
Firmware Version: T0529A0
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-3 T13/2161-D revision 4
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Fri Dec 18 09:18:24 2020 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Disabled
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, frozen [SEC2]
Wt Cache Reorder: Unavailable

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x02)	Offline data collection activity
					was completed without error.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever
					been run.
Total time to complete Offline
data collection: 		(  120) seconds.
Offline data collection
capabilities: 			 (0x11) SMART execute Offline immediate.
					No Auto Offline data collection support.
					Suspend Offline collection upon new
					command.
					No Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					No Selective Self-test supported.
SMART capabilities:            (0x0002)	Does not save SMART data before
					entering power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 (  10) minutes.

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     -O--CK   100   100   050    -    0
  5 Reallocated_Sector_Ct   -O--CK   100   100   050    -    0
  9 Power_On_Hours          -O--CK   100   100   050    -    298
 12 Power_Cycle_Count       -O--CK   100   100   050    -    9
160 Unknown_Attribute       -O--CK   100   100   050    -    0
161 Unknown_Attribute       PO--CK   100   100   050    -    100
163 Unknown_Attribute       -O--CK   100   100   050    -    24
164 Unknown_Attribute       -O--CK   100   100   050    -    2823
165 Unknown_Attribute       -O--CK   100   100   050    -    201
166 Unknown_Attribute       -O--CK   100   100   050    -    4
167 Unknown_Attribute       -O--CK   100   100   050    -    14
168 Unknown_Attribute       -O--CK   100   100   050    -    2000
169 Unknown_Attribute       -O--CK   100   100   050    -    100
175 Program_Fail_Count_Chip -O--CK   100   100   050    -    0
176 Erase_Fail_Count_Chip   -O--CK   100   100   050    -    0
177 Wear_Leveling_Count     -O--CK   100   100   050    -    0
178 Used_Rsvd_Blk_Cnt_Chip  -O--CK   100   100   050    -    0
181 Program_Fail_Cnt_Total  -O--CK   100   100   050    -    0
182 Erase_Fail_Count_Total  -O--CK   100   100   050    -    0
192 Power-Off_Retract_Count -O--CK   100   100   050    -    8
194 Temperature_Celsius     -O---K   100   100   050    -    30
195 Hardware_ECC_Recovered  -O--CK   100   100   050    -    0
196 Reallocated_Event_Count -O--CK   100   100   050    -    0
197 Current_Pending_Sector  -O--CK   100   100   050    -    0
198 Offline_Uncorrectable   -O--CK   100   100   050    -    0
199 UDMA_CRC_Error_Count    -O--CK   100   100   050    -    16
232 Available_Reservd_Space -O--CK   100   100   050    -    100
241 Total_LBAs_Written      ----CK   100   100   050    -    56938
242 Total_LBAs_Read         ----CK   100   100   050    -    189911
245 Unknown_Attribute       -O--CK   100   100   050    -    298890
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      1  Comprehensive SMART error log
0x03       GPL     R/O      1  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x24       GPL     R/O     88  Current Device Internal Status Data log
0x25       GPL     R/O     32  Saved Device Internal Status Data log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log

SMART Extended Comprehensive Error Log Version: 1 (1 sectors)
Device Error Count: 17 (device log contains only the most recent 4 errors)
	CR     = Command Register
	FEATR  = Features Register
	COUNT  = Count (was: Sector Count) Register
	LBA_48 = Upper bytes of LBA High/Mid/Low Registers ]  ATA-8
	LH     = LBA High (was: Cylinder High) Register    ]   LBA
	LM     = LBA Mid (was: Cylinder Low) Register      ] Register
	LL     = LBA Low (was: Sector Number) Register     ]
	DV     = Device (was: Device/Head) Register
	DC     = Device Control Register
	ER     = Error register
	ST     = Status register
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 17 [0] log entry is empty
Error 16 [3] log entry is empty
Error 15 [2] log entry is empty
Error 14 [1] occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  00 -- 00 00 00 00 00 00 00 00 00 00 00

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  b0 00 da 00 00 00 00 4f 00 c2 00 00 08     00:00:00.000  SMART RETURN STATUS
  ec 00 00 01 01 00 00 00 00 00 00 00 08     00:00:00.000  IDENTIFY DEVICE
  b0 00 d5 01 01 00 00 4f 00 c2 06 00 08     00:00:00.000  SMART READ LOG
  b0 00 d5 01 01 00 00 4f 00 c2 01 00 08     00:00:00.000  SMART READ LOG
  b0 00 d5 01 01 00 00 4f 00 c2 00 00 08     00:00:00.000  SMART READ LOG

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       298         -

Selective Self-tests/Logging not supported

SCT Commands not supported

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 1) ==
0x01  0x008  4               9  ---  Lifetime Power-On Resets
0x01  0x010  4             298  ---  Power-on Hours
0x01  0x018  6      3731543014  ---  Logical Sectors Written
0x01  0x020  6         4571944  ---  Number of Write Commands
0x01  0x028  6      3856111046  ---  Logical Sectors Read
0x01  0x030  6        77424900  ---  Number of Read Commands
0x07  =====  =               =  ===  == Solid State Device Statistics (rev 1) ==
0x07  0x008  1               0  ---  Percentage Used Endurance Indicator
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  4            0  Command failed due to ICRC error
0x0002  4            0  R_ERR response for data FIS
0x0005  4            0  R_ERR response for non-data FIS
0x000a  4            2  Device-to-host register FISes sent due to a COMRESET

Batch Modify
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