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Ticket Resolution Summary Owner Reporter
#284 invalid smartctl -l selftest does not show running selftest status with Toshiba MK2002TSKB somebody quartz64
Description

smartctl -l selftest does not show running selftest status with Toshiba MK2002TSKB HDD

To reproduce: 1) Launch selftest: smartctl -t long /dev/sdX 2) Try to check the status after some time: smartctl -l selftest /dev/sdX result: there is no running selftest logged, selftest will appear in log only after completition.

Workaround: Lauch another selftest:

smartctl -t long

Smartctl will show the status of current running selftest:

Can't start self-test without aborting current test (20% remaining)

Platform: CentOS 6.3, 6.4 smartmontools 6.1

#285 wontfix unsupported highpoint rocketraid 3520 somebody grimlokason
Description

Hello,

smartctl seem to don't recognize my controler :

abyss raspi # smartctl -a -d hpt,1/1/1 /dev/sda
smartctl 6.1 2013-03-16 r3800 [x86_64-linux-3.6.6-gentoo] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: Invalid argument

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.


In doubt, i've tryed with various combination for the hpt,L/M/N without succes.

Some other information :

abyss raspi # smartctl -a /dev/sda
smartctl 6.1 2013-03-16 r3800 [x86_64-linux-3.6.6-gentoo] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               HPT
Product:              VD0-0
Revision:             4.00
User Capacity:        9 001 513 254 912 bytes [9,00 TB]
Logical block size:   4096 bytes
Logical Unit id:      0x00193c0000000000
Serial number:
Device type:          disk
Local Time is:        Wed Jul  3 21:24:55 2013 CEST
SMART support is:     Unavailable - device lacks SMART capability.

=== START OF READ SMART DATA SECTION ===

Error Counter logging not supported

When i used the htp's cli tool i can get smart information :

HighPoint CLI>query devices 1/1
Mode Number:        WDC WD30EFRX-68AX9N0
Serial Number:           WD-WMC1T0854995
Firmware Version:   80.00A80
Capacity(GB):   3000.50             TotalFree(GB):  0
Status:         RAID                Flag:           NORMAL
Read Ahead:     enabled             Write Cache:    enabled
TCQ:            --                  NCQ:            enabled
-------------------------------------------------------------------------------
                                S.M.A.R.T Attributes
Status: S.M.A.R.T OK.
ID  Name                           Threshold  Value      Worst      Status
-------------------------------------------------------------------------------
1   Raw Read Error Rate            51         200        200        OK
3   Spin Up Time                   21         180        172        OK
4   Start Stop Count               0          100        100        OK
5   Reallocated Sector Ct          140        200        200        OK
7   Seek Error Rate                0          200        200        OK
9   Power On Hours                 0          93         93         OK
A   Spin Retry Count               0          100        100        OK
B   Calibration Retry Count        0          100        100        OK
C   Power Cycle Count              0          100        100        OK
C0  Power-Off Retract Count        0          200        200        OK
C1  Emergency Retract Cycle Ct     0          200        200        OK
C2  Temperature Celsius            0          125        98         OK
C4  Reallocated Event Count        0          200        200        OK
C5  Current Pending Sector         0          200        200        OK
C6  Offline Uncorrectable          0          100        253        OK
C7  UDMA CRC Error Count           0          200        200        OK
C8  Multi Zone Error Rate          0          100        253        OK
-------------------------------------------------------------------------------

Can someone help me to get this controler supported ?

Regards

#286 wontfix 48-bit ATA commands not supported on OS X somebody cmurf
Description

When running smartctl -x /dev/disk0, I get the following messages: SMART WRITE LOG does not return COUNT and LBA_LOW register SCT (Get) Error Recovery Control command failed

Device Statistics (GP Log 0x04) not supported

ATA_READ_LOG_EXT (addr=0x11:0x00, page=0, n=1) failed: 48-bit ATA commands not implemented Read SATA Phy Event Counters failed

Regression: This problem doesn't occur on the same hardware, with the same version of smartmontools, on linux.

Notes: https://lists.macosforge.org/pipermail/macports-users/2013-February/031771.html

There's uncertainty if this is an upstream bug in smartmontools or if this is a limitation of xnu or IOKit on OS X. I've filed a bug with Apple, Problem ID: 14368815.

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