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Ticket Resolution Summary Owner Reporter
#195 fixed New Seagate 2TB USB info Christian Franke rjh3
Description

For USB Seagate 2TB device

Bus 001 Device 016: ID 0bc2:5071 Seagate RSS LLC

#smartctl -i -d sat /dev/sdd smartctl 5.40 2010-10-16 r3189 [x86_64-unknown-linux-gnu] (SUSE RPM) Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

START OF INFORMATION SECTION

Device Model: ST2000DL001-9VT156 Serial Number: 5YD095LZ Firmware Version: CC96 User Capacity: 2,000,398,934,016 bytes Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 8 ATA Standard is: ATA-8-ACS revision 4 Local Time is: Mon Sep 5 11:06:13 2011 EDT SMART support is: Available - device has SMART capability. SMART support is: Enabled

The -x also appears to work properly.

#196 invalid Spam somebody elpmaxe
#197 fixed LSI megaraid INQUIRY failed Alex Samorukov mrambossek
Description

this might be a duplicate of https://sourceforge.net/ticket/26 and / or https://sourceforge.net/ticket/140

but since both offer no working solution and i'm not entirely sure whether its the same issue i'm opening a new ticket.

MegaCli -AdpAllInfo -a0 (condensed)
Adapter #0
==============================================================================
Product Name    : LSI MegaRAID SAS 9260-4i
Serial No       : SV10304594
FW Package Build: 12.11.0-0016
Mfg. Date       : 01/11/11
Rework Date     : 00/00/00
Revision No     : 
Battery FRU     : N/A
FW Version         : 2.110.03-0967
BIOS Version       : 3.18.00_4.09.05.00_0x0416A000
Preboot CLI Version: 04.04-011:#%00008
WebBIOS Version    : 6.0-24-e_19-Rel
NVDATA Version     : 2.08.03-0004
Boot Block Version : 2.02.00.00-0000
BOOT Version       : 01.250.04.219

smartctl from ubuntu 11.10 "oneiric":

smartmontools release 5.41 dated 2011-06-09 at 18:46:32 UTC
smartmontools SVN rev 3365 dated 2011-06-09 at 18:47:31
smartmontools build host: x86_64-unknown-linux-gnu
smartmontools build configured: 2011-06-20 08:55:10 UTC
smartctl compile dated Jun 20 2011 at 08:55:20
smartmontools configure arguments:  '--prefix=/usr' '--sysconfdir=/etc' '--mandir=/usr/share/man' '--with-initscriptdir=/etc/init.d' '--with-docdir=/usr/share/doc/smartmontools' '--enable-drivedb' '--enable-savestates' '--enable-attributelog' '--with-savestates=/var/lib/smartmontools/smartd.' '--with-attributelog=/var/lib/smartmontools/attrlog.' '--with-exampledir=/usr/share/doc/smartmontools/examples/' '--with-selinux' 'CXXFLAGS=-g -O2' 'LDFLAGS=-Wl,-Bsymbolic-functions' 'CPPFLAGS=' 'CFLAGS=-g -O2 -fsigned-char -Wall -O2'

kernel

# ls -al /dev/megaraid_sas_ioctl_node 
cr-------- 1 root root 251, 0 2011-08-29 09:42 /dev/megaraid_sas_ioctl_node
# uname -rv
2.6.38-10-server #46-Ubuntu SMP Tue Jun 28 16:31:00 UTC 2011}}}

# lsscsi -g

[0:2:0:0]    disk    LSI      MR9260-4i        2.11  /dev/sda  /dev/sg0
[1:0:0:0]    disk    ATA      ST31500341AS     CC1H  /dev/sdb  /dev/sg1
[2:0:0:0]    disk    ATA      ST31500341AS     CC1H  /dev/sdc  /dev/sg2
...

the sgX devices with X > 0 are mainboard-connected sata disks in a software raid and thus should be unrelated. the LSI controller has 4 SATA disks connected and is configured to export them as one large virtual drive (RAID5).

these commands i have tried without success (output condensed)

# smartctl -i /dev/sda
Vendor:               LSI
Product:              MR9260-4i
Revision:             2.11
User Capacity:        5,999,532,441,600 bytes [5.99 TB]
Logical block size:   512 bytes
Logical Unit id:      0x600605b00300879015c7068d0f0eaa15
Serial number:        0015aa0e0f8d06c71590870003b00506
Device type:          disk
Local Time is:        Mon Sep 19 11:15:00 2011 CEST
Device does not support SMART

# smartctl -d megaraid,0 -i /dev/sg0                
Smartctl open device: /dev/sg0 [megaraid_disk_00] failed: INQUIRY failed

# smartctl -d megaraid,0 -i /dev/sda
Smartctl open device: /dev/sda [megaraid_disk_00] failed: INQUIRY failed

# smartctl -d megaraid,0 -i /dev/megaraid_sas_ioctl_node
Smartctl open device: /dev/megaraid_sas_ioctl_node [megaraid_disk_00] failed: can't get bus number

# smartctl -d sat+megaraid,1 -i -T permissive /dev/sda 
Smartctl: Device Read Identity Failed: megasas_cmd: Device 1 does not exist

=== START OF INFORMATION SECTION ===
Device Model:     [No Information Found]
Serial Number:    [No Information Found]
Firmware Version: [No Information Found]
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
ATA Standard is:  [No Information Found]
Local Time is:    Mon Sep 19 11:13:10 2011 CEST
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.
SMART support is: Unknown - Try option -s with argument 'on' to enable it.

any ideas? :(

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