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Ticket Resolution Summary Owner Reporter
#757 worksforme WDC-WD80EZZX-11CSGA0 ivantech
Description

The hard drive in the external USB3 8TB drive WD My Book 25DA 3002 is missing in database.

I checked database online and wasn’t able to find the drive. I ran a short test and drive details are attached.

I don’t know if the following information regarding the USB controller used in WD My Book 8TB is relevant.

Running smartctl without -d returns an error in my system, i.e.:

smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-RELEASE-p9 amd64] (local build) Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/da3: Unknown USB bridge [0x1058:0x25da (0x3002)] Please specify device type with the -d option.

Use smartctl -h to get a usage summary

Specifying -d sat (with or without 12 or 16) is accepted and smartctl works fine (tested using –t, -a, -A, -x, -X).

#758 fixed Hitachi HCS5C1010CLA382 fkxmail
Description

Model Family: Hitachi CinemaStar 5K1000 Device Model: Hitachi HCS5C1010CLA382

{ "Hitachi CinemaStar 5K1000",

"Hitachi HCS5C10(10|75|50|32|25|16)CLA382", "", "", ""

},

https://www.hgst.com/sites/default/files/resources/CS5K1000_DS_final.pdf

#759 fixed Transcend MSA630 Nimloth
Description

Please add the MSA630 family of SSDs.

The controller (on my TS32GMSA630 model) is SM2244G. Attached is the smartctl report as well as the datasheet from Transcend.

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