Custom Query (1564 matches)

We have HGST drives in our server. When we triggered long test to these drives it got hang up and in smartoutput it is showing as long test is running.

Sample outputs:

SMART Self-test log
Num  Test              Status                 segment  LifeTime  LBA_first_err [SK ASC ASQ]
     Description                              number   (hours)
# 1  Background long   Self test in progress ...   1     NOW                 - [-   -    -]
# 2  Background long   Aborted (device reset ?)    8       0                 - [-   -    -]

When we contacted with HGST support team. They reproduced the issue and ran their own tools on the drive. They found no background tests is running but still smartoutput is showing like the test is in progress.

We already tried smartcl -X to abort the test but it throws an error.

smartctl -X /dev/sdf
smartctl 6.0 2012-10-10 r3643 [x86_64-linux-2.6.30.5-43.ami26.fc11.x86_64] (local build)
Copyright 2002-12, Bruce Allen, Christian Franke, _www.smartmontools.org 
Abort self test failed [unsupported field in scsi command]

Help us to stop this test.

Hello,

Could you please add support for this HDMU3 device USB bridge [0x0bf6:0x1001 (0x100)] ​http://www.addonics.com/datasheets/files/HDMU3.pdf

# smartctl --all  /dev/sdf
smartctl 6.4 2014-10-07 r4002 [x86_64-linux-3.16.0-4-amd64]
Copyright (C) 2002-14, Bruce Allen, Christian Franke, 

/dev/sdf: Unknown USB bridge [0x0bf6:0x1001 (0x100)]

This seems an unsupported external usb 3.0 dock (for 3.5 and 2.5'' HD)
 0bf6:1001 USB 3.0 dock by Addonics Technologies, Inc. 

I am running it on a PC with USB 2.0 only capability

Sep 12 19:16:19 localhost kernel: [46598.700030] usb 3-1: new high-speed USB device number 18 using ehci-pci
Sep 12 19:16:20 localhost kernel: [46598.838669] usb 3-1: New USB device found, idVendor=0bf6, idProduct=1001
Sep 12 19:16:20 localhost kernel: [46598.838674] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Sep 12 19:16:20 localhost kernel: [46598.838677] usb 3-1: Product: HDMU3
Sep 12 19:16:20 localhost kernel: [46598.838679] usb 3-1: Manufacturer: Addonics Technologies, Inc.
Sep 12 19:16:20 localhost kernel: [46598.838682] usb 3-1: SerialNumber: HDMU3000000015
Sep 12 19:16:20 localhost kernel: [46598.838962] usb-storage 3-1:1.0: USB Mass Storage device detected
Sep 12 19:16:20 localhost kernel: [46598.839072] scsi12 : usb-storage 3-1:1.0
Sep 12 19:16:20 localhost mtp-probe: checking bus 3, device 18: "/sys/devices/pci0000:00/0000:00:1a.7/usb3/3-1"
Sep 12 19:16:20 localhost mtp-probe: bus: 3, device: 18 was not an MTP device

Thanks

lsusb -vv

Bus 003 Device 018: ID 0bf6:1001 Addonics Technologies, Inc. 
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.10
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x0bf6 Addonics Technologies, Inc.
  idProduct          0x1001 
  bcdDevice            1.00
  iManufacturer           1 Addonics Technologies, Inc.
  iProduct                2 HDMU3
  iSerial                 3 removed
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           32
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xc0
      Self Powered
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk-Only
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0

This looks like it's a follow up to ticket #596 except that in my case although I can read the SMART info and run a short test but the long test always aborts, both in captive and background modes.

The USB3 enclosure, Rosewill Armer RX307-PU3-35B -- 0x4971:0x8017 (0x8104), contains, in my case, a Toshiba PH3500U-1I72 5TB SATA hard drive and it's connected to a USB adapter that my Fedora 21 OS recognizes (via "lsusb) as:

02:00.0 USB controller: Renesas Technology Corp. uPD720201 USB 3.0 Host Controller (rev 03) (prog-if 30 [XHCI])

Flags: bus master, fast devsel, latency 0, IRQ 16 Memory at fe9fe000 (64-bit, non-prefetchable) [size=8K] Capabilities: [50] Power Management version 3 Capabilities: [70] MSI: Enable- Count=1/8 Maskable- 64bit+ Capabilities: [90] MSI-X: Enable+ Count=8 Masked- Capabilities: [a0] Express Endpoint, MSI 00 Capabilities: [100] Advanced Error Reporting Capabilities: [150] Latency Tolerance Reporting Kernel driver in use: xhci_hcd

I got the same results with smartctl version 6.4.2 (installed from the Fedora repository via "yum") and with version 6.5 (built today from the SVM repository):

* Fedora provided * smartmontools release 6.4 dated 2015-06-04 at 16:29:41 UTC smartmontools SVN rev 4109 dated 2015-06-04 at 16:30:15 smartmontools build host: x86_64-redhat-linux-gnu smartmontools build with: GCC 4.9.2 20150212 (Red Hat 4.9.2-6)

* Built from SVM repository * smartmontools release 6.5 dated 2015-06-04 at 16:29:41 UTC smartmontools SVN rev 4127 dated 2015-09-04 at 14:55:08 smartmontools build host: x86_64-unknown-linux-gnu smartmontools build with: GCC 4.9.2 20150212 (Red Hat 4.9.2-6)