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Ticket Resolution Summary Owner Reporter
#486 worksforme smartctl tool is giving error ----- " Error Counter logging not supported Device does not support Self Test logging " while fetching the life of SSD. Dinesh Rathee Dinesh Rathee
Description

Hi Team,

The smartctl tool is giving some error while fetching the life of ssd ; the output is shared below.

Can you please check and provide the solution asap as this info is needed and very critical for our environment.

[root@ukna50sr-vf ~]# smartctl -a /dev/sda smartctl version 5.38 [x86_64-redhat-linux-gnu] Copyright (C) 2002-8 Bruce Allen Home page is http://smartmontools.sourceforge.net/

Device: LSI MR9261-8i Version: 2.90 Serial number: 00f329f7056cce821560f1e102b00506 Device type: disk Local Time is: Thu Nov 6 03:54:16 2014 UTC Device does not support SMART

Error Counter logging not supported Device does not support Self Test logging

Thanks & Regards, Dinesh Rathee M.No. ; +91-9650463332

#340 wontfix Dell H800 Perc Smart Attributes Multiple Drives Kevin Rogers Kevin
Description

I am running Centos 6.4 with Smartmontools v5.42. I am trying to run Smartctl -a -d megaraid,0 /dev/sda to pull smart information on multiple disks behind a Perc controller. I know that I am specifying megaraid,0 to show disk 0. How do I get smartmontools to show smart stats of multiple drives at once? is this possible? I want to get smart attributes for up to as many drives as possible at once behind my controller.(15-90drives daisy chained in SANs) I'm testing this on a Perc 6 but I want to deploy this behind H800 Perc.

#21 fixed not able to pull stats from drives attached to areca 1680 controllers Bruce Allen stevecs
Description

I have sata & sas drives attached to areca 1680ix controllers and am not able to pull any data from the drives. I used to have sata drives attached to areca 1280ml's when on those I was able to. Seems the program 1) does not recognize the newer 1.47 firmware and 2) can't pull data from the controller. This is being run under ubuntu 8.04.3 64bit.

I would be willing to test any non destructive patches if you do not have access to an areca 1680ix controller.


stcost@loki:/var/log/arecadiskstat/2009$ sudo /var/ftp/pub/incoming/src/sm5/smartctl --all --device=areca,1 /dev/sg11 smartctl 5.39 2009-01-21 22:33 [x86_64-unknown-linux-gnu] (local build) Copyright (C) 2002-8 by Bruce Allen, http://smartmontools.sourceforge.net

The firmware of your Areca RAID controller appears to be outdated! Please update your controller to firmware version 1.46 or later. You may download it here: ftp://ftp.areca.com.tw/RaidCards/BIOS_Firmware

Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)


Some sample data from Areca's CLI program from within linux. --- The System Information =========================================== Main Processor : 1200MHz CPU ICache Size : 32KB CPU DCache Size : 32KB CPU SCache Size : 512KB System Memory : 2048MB/533MHz/ECC Firmware Version : V1.47 2009-07-16 BOOT ROM Version : V1.47 2009-06-25 Serial Number : Y820CABWAR800096 Controller Name : ARC-1680 Current IP Address : 172.18.9.17 =========================================== GuiErrMsg<0x00>: Success. The Hardware Monitor Information ===================================================== [Controller H/W Monitor]

CPU Temperature : 69 C Controller Temp. : 63 C CPU Fan : 2518 RPM 12V : 11.856 V 5V : 5.026 V 3.3V : 3.264 V DDR-II +1.8V : 1.792 V PCI-E +1.8V : 1.808 V CPU +1.8V : 1.824 V CPU +1.2V : 1.200 V DDR-II +0.9V : 0.896 V Battery Status : 100%

[Enclosure#1 : ARECA SAS RAID AdapterV1.0] [Enclosure#2 : ARC-8011x28-01.00.05.08 000 ] [Enclosure#3 : AIC EI16-53C-01A1 114j]

1.9V : 1.880 V PSU_0 : OK PSU_1 : OK Tmprature_0 : 39 C

[Enclosure#4 : AIC EI16-53C-01A1 114j]

1.9V : 1.890 V PSU_0 : OK PSU_1 : OK Tmprature_0 : 39 C

[Enclosure#5 : AIC EI16-53C-01A1 114j]

1.9V : 1.880 V PSU_0 : OK PSU_1 : OK Tmprature_0 : 40 C

[Enclosure#6 : AIC EI16-53C-01A1 114j]

1.9V : 1.880 V PSU_0 : OK PSU_1 : OK Tmprature_0 : 39 C

===================================================== GuiErrMsg<0x00>: Success. Drive Information =============================================================== Device Type : SAS(5000C5000B0E7C3E) Device Location : Enclosure#2 SLOT 21 Model Name : HP DH072BB978 Serial Number : 3PD1V46M0000990 Firmware Rev. : HPD9 Disk Capacity : 73.4GB Device State : NORMAL Timeout Count : 0 Media Error Count : 0 Rotation Speed : 15015(RPM) Device Temperature : 52 C Read Errors Receovered W/O Delay : 0x0000000000000000 Read Errors Receovered W Delay : 0x0000000000000000 Read Errors Receovered W Retry : 0x0000000000000000 Read Errors Receovered : 0x0000000000000000 Read Total Bytes : 0x0000000000000000 Read Errors Unrecovered : 0x0000000000000000 Write Errors Receovered W/O Delay : 0xFFFFFFFFFFFFFFFF Write Errors Receovered W Delay : 0x0000000000000000 Write Errors Receovered W Retry : 0x0000000000000000 Write Errors Receovered : 0x0000000000000000 Write Total Bytes : 0x0000000000000000 Write Errors Unrecovered : 0x0000000000000000 Verify Errors Receovered W/O Delay : 0x0000000000000000 Verify Errors Receovered W Delay : 0x0000000000000000 Verify Errors Receovered W Retry : 0x0000000000000000 Verify Errors Receovered : 0x0000000000000000 Verify Errors Unrecovered : 0x0000000000000000 Non-Medium Errors : 0x0000000000000000 =============================================================== GuiErrMsg<0x00>: Success. Drive Information =============================================================== Device Type : SATA(50015B2080005565) Device Location : Enclosure#3 Disk_01 Model Name : ST31000340NS Serial Number : 9QJ37BDL Firmware Rev. : SN06 Disk Capacity : 1000.2GB Device State : NORMAL Timeout Count : 0 Media Error Count : 0 SMART Read Error Rate : 84(44) SMART Spinup Time : 99(0) SMART Reallocation Count : 100(36) SMART Seek Error Rate : 76(30) SMART Spinup Retries : 100(97) SMART Calibration Retries : N.A.(N.A.) =============================================================== GuiErrMsg<0x00>: Success.


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