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Ticket Resolution Summary Owner Reporter
#1346 fixed Seagate ST2000NM0001 is not working correctly with smartctl RobotToaster44
Description

It seems like the Seagate ST2000NMCLAR2000 doesn't display much SMART info.

Starting a test appears to work

root@openmediavault:~# smartctl -t short /dev/sdj
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.4.44-1-pve] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

Short Background Self Test has begun
Use smartctl -X to abort test

But smartctl -a does not show any self test results, and only shows

root@openmediavault:~# smartctl -a /dev/sdj
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.4.44-1-pve] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               SEAGATE
Product:              ST2000NMCLAR2000
Revision:             PS0C
Compliance:           SPC-3
User Capacity:        2,000,398,934,016 bytes [2.00 TB]
Logical block size:   512 bytes
Rotation Rate:        7200 rpm
Form Factor:          3.5 inches
Logical Unit id:      0x5000c5004206728f
Serial number:        Z1P36WBH    0000C2472NB6
Device type:          disk
Transport protocol:   SAS (SPL-3)
Local Time is:        Fri Jul  3 21:56:39 2020 BST
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Disabled or Not Supported

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK
Current Drive Temperature:     0 C
Drive Trip Temperature:        0 C

Elements in grown defect list: 0

Error Counter logging not supported

Device does not support Self Test logging

I found a similar bug report here https://www.smartmontools.org/ticket/678?cversion=1&cnum_hist=7

so I ran sg_logs which returned this, which seems to indicate it does support temperature and self test logging

root@openmediavault:~# sg_logs -v /dev/sdj
    inquiry cdb: 12 00 00 00 24 00
    SEAGATE   ST2000NMCLAR2000  PS0C
    log sense cdb: 4d 00 40 00 00 00 00 00 04 00
    log sense cdb: 4d 00 40 00 00 00 00 00 14 00
Supported log pages  [0x0]:
    0x00        Supported log pages [sp]
    0x02        Write error [we]
    0x03        Read error [re]
    0x05        Verify error [ve]
    0x06        Non medium [nm]
    0x0d        Temperature [temp]
    0x0e        Start-stop cycle counter [sscc]
    0x0f        Application client [ac]
    0x10        Self test results [str]
    0x15        Background scan results [bsr]
    0x18        Protocol specific port [psp]
    0x1a        Power condition transitions [pct]
    0x37        Cache (seagate) [c_se]
    0x38
    0x3e        Factory (seagate) [f_se]

scsi_temperature also seems to work:

root@openmediavault:~# scsi_temperature /dev/sdj
sg_logs -t  /dev/sdj
    SEAGATE   ST2000NMCLAR2000  PS0C
  Current temperature = 34 C
  Reference temperature = 68 C
#1344 duplicate Seagate BUP Portable Charles Curley
Description

Similar to #1092 closed defect (duplicate), Seagate Backup Plus Hub 8 TB

With a fresh svn copy, I ran:

# ./smartctl -a /dev/sdb
smartctl 7.2 2020-06-24 r5073 [x86_64-linux-4.19.0-6-amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

#

Like #1092, -d scsi got me useful data. I did not try the other options shown in #1092.

# ./smartctl -a -d scsi /dev/sdb
smartctl 7.2 2020-06-24 r5073 [x86_64-linux-4.19.0-6-amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               Seagate
Product:              BUP Portable
Revision:             0004
Compliance:           SPC-4
User Capacity:        5,000,981,077,504 bytes [5.00 TB]
Logical block size:   512 bytes
Physical block size:  4096 bytes
Logical Unit id:      0x5000000000000001
Serial number:        00<edited!!>
Device type:          disk
Local Time is:        Tue Jun 30 12:18:20 2020 MDT
SMART support is:     Available - device has SMART capability.
SMART support is:     Disabled
Temperature Warning:  Disabled or Not Supported

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK
Current Drive Temperature:     0 C
Drive Trip Temperature:        0 C

Error Counter logging not supported

Device does not support Self Test logging
#

The device does use the aus driver:

# lsusb -t
/:  Bus 06.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/2p, 12M
/:  Bus 05.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/2p, 12M
/:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/2p, 12M
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/2p, 12M
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/2p, 12M
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/10p, 480M
    |__ Port 5: Dev 9, If 0, Class=Mass Storage, Driver=uas, 480M
#

#1343 invalid Please add : Smartbuy PS5013-2280T seollesseon
Description

Please add : Smartbuy PS5013-2280T

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