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Ticket Owner Reporter Resolution Summary
#228 somebody drfrogsplat wontfix Powermode does not seem to work on Mac OS X (Darwin)
Description

When attempting to use the '-n' argument for smartctl on Mac OS X, it seems to always think the device is in SLEEP mode, at least for the drives I have available for testing.

Actual behaviour:

# smartctl -i -n standby /dev/disk0
smartctl 5.42 2011-10-20 r3458 [x86_64-apple-darwin11.3.0] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Device is in SLEEP mode, exit(2)

This occurs even when actively using the disks (e.g. dd if=/dev/disk0...).

Also, the Power mode is displayed as SLEEP by specifying -n never:

# smartctl -i -n never /dev/disk1
...
=== START OF INFORMATION SECTION ===
Device Model:     INTEL SSDSC2CT120A3
Serial Number:    <removed>
LU WWN Device Id: <removed>
Firmware Version: 300i
User Capacity:    120,034,123,776 bytes [120 GB]
Sector Size:      512 bytes logical/physical
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  ACS-2 revision 3
Local Time is:    Fri Jun  1 11:47:52 2012 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
Power mode was:   SLEEP
...

Expected behaviour: Should detect and report the correct power mode.

System Info:

Have tried this with the following drives, with the same problem occurring:

  • Hitachi HTS725050A9A362
  • INTEL SSDSC2CT120A3

On a MacBook Pro (mid-2010), Intel 5 Series Chipset, Mac OS X 10.7.4.

Running smartmontools v5.42-1 from MacPorts:

# port echo installed | grep smartmontools
smartmontools                  @5.42_1+attributelog+savestates 
#229 somebody thinrope duplicate improve smartd reporting
Description

Current smartd reports send by mail only list device name (e.g. /dev/sdc) which is not enough to easily identify the problematic disk.

It will be better to add some more info to the report, e.g. something like:

The following warning/error was logged by the smartd daemon:

Device: /dev/sdc [SAT], 4 Offline uncorrectable sectors

-----------

Device Model: WDC WD20EARS-00MVWB0 Serial Number: WD-WMAZ2026xxxxx User Capacity: 2,000,398,934,016 bytes [2.00 TB]

(above is easily obtained by smartctl -i /dev/sdc |egrep "Device Model|Serial Number|User Capacity")

#231 Christian Franke donut123 fixed Imation Odyssey external USB dock
Description

Hi,

I have an Imation Odyssey external USB dock. Similar in concept to RDX and Quantum GoVault, the Odyssey dock is a removable drive. Cartridges contain a 2.5" SATA hard disk.

smartctl seems to work fine using -d sat to talk directly to the drive in the cartridge. The dock USB VID:PID is 0718:1000. On connecting the dock I get dmesg output like:

scsi 10:0:0:0: Direct-Access     Imation  Odyssey RHDD          PQ: 0 ANSI: 4

lsusb output begins (serial number redacted):

# lsusb -v -d 0718:1000

Bus 002 Device 009: ID 0718:1000 Imation Corp. 
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x0718 Imation Corp.
  idProduct          0x1000 
  bcdDevice           51.04
  iManufacturer           1 Imation
  iProduct                2 Odyssey RHDD
  iSerial                 3 0Axxxxxxxxxx

There are also internal USB and "mobile USB" Odyssey docks but I don't know the USB IDs for those.

The make and model of hard disk in Odyssey cartridges will vary; the example below is for the Fujitsu drive inside a 120GB cartridge. (Notice that the drive accessed via the dock shows as having 4 fewer user sectors than the actual/native number of sectors. That's changed using DCO, either at the factory or by the dock firmware; I'm not sure which.)

Example from "smartctl -d sat --xall" with a 120GB cartridge that contains a Fujitsu drive:

smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.0.0-23-generic] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Fujitsu MHW BH
Device Model:     FUJITSU MHW2120BH
Serial Number:    NZxxxxxxxxxx
LU WWN Device Id: 5 00000e xxxxxxxxx
Firmware Version: 00000012
User Capacity:    120,034,121,728 bytes [120 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 3b
Local Time is:    Tue Jul 24 19:18:33 2012 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(  578) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 (  82) minutes.
Conveyance self-test routine
recommended polling time: 	 (   2) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR--   100   100   046    -    175929
  2 Throughput_Performance  P-S---   100   100   030    -    32047104
  3 Spin_Up_Time            PO----   100   100   025    -    1
  4 Start_Stop_Count        -O--CK   100   100   000    -    12
  5 Reallocated_Sector_Ct   PO--CK   100   100   024    -    0 (2000, 0)
  7 Seek_Error_Rate         POSR--   100   100   047    -    3894
  8 Seek_Time_Performance   P-S---   100   100   019    -    0
  9 Power_On_Hours          -O--CK   100   100   000    -    2
 10 Spin_Retry_Count        PO--C-   100   100   020    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    12
192 Power-Off_Retract_Count -O--CK   100   100   000    -    7
193 Load_Cycle_Count        -O--CK   100   100   000    -    25
194 Temperature_Celsius     -O---K   100   100   000    -    35 (Min/Max 25/54)
195 Hardware_ECC_Recovered  -O-RC-   100   100   000    -    656
196 Reallocated_Event_Count -O--CK   100   100   000    -    0 (0, 6800)
197 Current_Pending_Sector  -O--C-   100   100   000    -    0
198 Offline_Uncorrectable   ----C-   100   100   000    -    0
199 UDMA_CRC_Error_Count    -OSRCK   200   200   000    -    0
200 Multi_Zone_Error_Rate   POSR--   100   100   060    -    4
203 Run_Out_Cancel          -O----   100   100   000    -    2628552360442
240 Head_Flying_Hours       -OSRCK   200   200   000    -    0
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